Eddy Lam Email & Phone Number

group benefits enrollment and administration

Markham

Generate, follow up, and close sales leads. Provide solutions to customers.

Managed the parts supply chain operations between suppliers and warehouses using financial management and operation management techniques to meet the service repair needs for technicians and customers, including dealers and contractors. Verified and analyzed the parts used in service orders to ensure the right parts inventory is stocked in the warehouses, stores and technician trucks, and confirmed all unused parts were returned to warehouses and vendors, for future repair needs. Reviewed vendor issued service flashes and repair tips with technical manager on suggested solutions and parts to keep appliance working safely. Improved the replenishment and forecasting processes with warehouse and suppliers to achieve and exceed KPI goals, like fill rate and inventory turn.

Managed a parts buying team to improve the parts replenishment and stock availability between technicians in the field, warehouses and suppliers, at every level of planning and execution.

Toronto, Canada Area

Ensured sales plan and changes aligned with production capacity/availability (e.g. machines and headcount in compounding, assembly, and packaging) and material requirement plans.

Hong Kong

Oversee the demand and supply of materials and finished goods (import and export) to meet global demand needs. Projects included VMI, MRP II Class A, ISO certification, and customs contract data management.

Hong Kong

Managed and grew dealer parts and accessories sales. Negotiated contracts for new dealer and existing dealers. Projects included dealer renewal program, dealer fest, the streamline and consolidation of warehouse/distribution operations in China.

Hong Kong

Managed the sales forecast and supply of PC system configurations for the Asia Pacific Region. Project included the implementation of Distribution Management System and SAP, 3rd party consigned inventory and PC configuration/installation for Hong Kong Jockey Club.

Toronto

program management office support, master production schedule planning, and managed the material costing and budget model using SAS.

Engineer'S Degree, Industrial Engineering

Six Sigma

Activities and Societies: Six Sigma

Cscmp Designation, Logistics, Materials, And Supply Chain Management

Mba, Businness Administration, 3.6 Out Of 4

Degree In Chemistry

Diploma In Industrial Engineering With Computer Science Option

Certificate, Human Relations