Eddy Martinez

Eddy Martinez Email and Phone Number

Network Engineer - Tier 3 @ Spectrotel
new jersey, united states
Eddy Martinez's Location
San Jose, Costa Rica, Costa Rica
About Eddy Martinez

20 years working on the IT fields, starting like Local IT, moving forward to helpdesk support L1.Now I'm in senior position 17 years in L2, SME, team leader positions help me to understand the business.Fast learner, passioned for IT, love continually learning. Cybersecurity Entry Level certified.Now Network Engineer - Tier 3

Eddy Martinez's Current Company Details
Spectrotel

Spectrotel

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Network Engineer - Tier 3
new jersey, united states
Website:
spectrotel.com
Employees:
139
Eddy Martinez Work Experience Details
  • Spectrotel
    Network Engineer
    Spectrotel Dec 2023 - Present
    United States
    Provide 3rd level support to user for troubles involving VoIP services, Router, Firewalls, and SD WAN platforms
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  • Spectrotel
    Noc Rmm
    Spectrotel Nov 2023 - Present
    United States
    NOC analyst.Monitoring services handle the high priority escalations, Floor support handle carrier escalation for US ISP.
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  • Johnson & Johnson
    Network Support Specialist
    Johnson & Johnson Apr 2024 - Present
    Costa Rica
    Support to Cisco Phone platform.
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  • Dxc Technology
    Technical Solutions Consultant 3
    Dxc Technology Jan 2020 - Jun 2023
    Costa Rica
    Microsoft Gobal Help Desks, SME, Senior tech support. L1 Team leader Microsoft global helpdesk. Tech link support coordinator.
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  • Dxc Technology
    Technical Support Specialist
    Dxc Technology Jan 2020 - Jun 2023
    Costa Rica
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  • Bosch
    Technical Support Analyst
    Bosch Aug 2017 - Jan 2020
    Costa Rica
    L2 technical support for Bosch products intrusion alarm systems.RPS for intrusion systems, experience with CRM tickets, remote support withTeamViewer. Team leader of the CR L2 team
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  • Hewlett-Packard
    Networking - Ipam
    Hewlett-Packard May 2011 - Mar 2017
    Costa Rica
    Working in a Mondelz - Kraft network.(Infoblox tool) create a subnets, admin subnets, Parameter settings (VoIp - Wireless). PM assistance
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  • Hpe Continuity
    Capacity Manager
    Hpe Continuity May 2011 - Mar 2017
    Costa Rica
    Capacity management NOKIA -ALUMonthly SLM Performance Report– Business Performance Indicator– Operational Performance Indicator– Critical Service Level– Key MetricFIrewalls - Proxy - LAN - WAN - (Availability) (Jitter, Lantency, Packet Delivery)
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Eddy Martinez Education Details

Frequently Asked Questions about Eddy Martinez

What company does Eddy Martinez work for?

Eddy Martinez works for Spectrotel

What is Eddy Martinez's role at the current company?

Eddy Martinez's current role is Network Engineer - Tier 3.

What schools did Eddy Martinez attend?

Eddy Martinez attended Universidad De Costa Rica Ucr, Ina.

Who are Eddy Martinez's colleagues?

Eddy Martinez's colleagues are Robert Sansone, Sharon Rubio, Ken Gilbertson, Bob Williamson, Lesley Lukeman, Trystan Justice, Pete Mccauley.

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