Customer Service Manager
Current
Dec 2021 - Present
AeroLeads people directory · profile
Eddy Smith Email & Phone Number
Customer Service Manager at GearUp Sports
at
gearUP Sports, Inc.
1 work email found
@gearupsports.net
1 phone found area 707
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Service Manager at GearUp Sports
Location
Portland, Oregon, United States
Who is Eddy Smith? Overview
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Quick answer
Eddy Smith is listed as Customer Service Manager at GearUp Sports at gearUP Sports, Inc., based in Portland, Oregon, United States. AeroLeads shows a work email signal at gearupsports.net, phone signal with area code 707, and a matched LinkedIn profile for Eddy Smith.
Eddy Smith previously worked as Customer Service Manager at Gearup Sports, Inc. and Customer Service Lead at Gearup Sports, Inc.. Eddy Smith holds Bachelor'S Degree, Motion Graphic Design from Sae Expression College.
Company email context
Email format at gearUP Sports, Inc.
This section adds company-level context without repeating Eddy Smith's masked contact details.
{first_initial}{last}@gearupsports.net
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AeroLeads found 1 current-domain work email signal for Eddy Smith. Compare company email patterns before reaching out.
Profile bio
About Eddy Smith
I’m a Customer Service Manager who mentors and develops team members into leaders. I am currently managing a team that coordinates fulfillment and shipment of sports uniforms and corporate work wear. I thrive in ambiguity, seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategies.
Listed skills include Customer Service, Supervisory Skills, Event Planning, Management, and 27 others.
Current workplace
Eddy Smith's current company
Company context helps verify the profile and gives searchers a useful next step.
7 roles
Eddy Smith work experience
A career timeline built from the work history available for this profile.
Customer Service Lead
GearUp specializes in youth sports uniforms and durable work wear for companies who need a combination of function and style.
Mar 2021 - Dec 2021
Customer Service Agent
Feb 2021 - Mar 2021
Customer Experience Lead
- Customer Experience LeadDecember 2017 - December 2019
- Managed employee time sheets
- Liaison between CX department and Trust and Safety/Compliance departments
- Managed ticket queues and reported SLA statuses
- Improving processes focused on agent efficiency and user experience
- Point of escalation for high-risk issues
Oct 2016 - Dec 2019
Support Technician, Tier 2
- PBHS creates websites and applications for dental specialists from around the country. As a Support Technician, I supported clients for 6 proprietary services (TruForm, Launch Survey, Secure Email, iConsult.
- Answered support calls and emails with 98% CSAT
- Solved 20+ phone support tickets per day
- Client relations: account set-up, ticket escalation, training on PBHS services including web edits, and add-on services
- Conducted live client product demonstrations
- Troubleshooting for all of PBHS’ services
Apr 2015 - Jun 2016
Barista
Cafe Ross
- I was hired based on my previous barista experience, customer service skills and trustworthiness. Responsibilities:
- Welcomed customers and fulfilled their orders
- Educated customers about specialized coffee products
- Prepared and sold coffee drinks
- Restocked inventory
- Maintained safe and healthy work environment by following organization standards and sanitation regulations
Sep 2014 - Feb 2015
Operations Manager
Oakland Venue Management
- I was tapped for the position of Operations Manager of the Cathedral of Christ the Light Event Center because of my background in client relations and my communication skills. In addition, this position required.
- Managed client relations including venue walk-throughs, scheduling, and payment collection
- Coordinated events including staffing, catering, and third party rentals
- Managed needs of clients during scheduled events
- Worked closely with Sales Manager on marketing, promotion, and advertisement of Event Center
- Generated sales reports
Dec 2011 - Oct 2013
2 education records
Eddy Smith education
Bachelor'S Degree, Motion Graphic Design
Sae Expression College
Associate'S Degree, Digital Graphic Design
Brooks College
FAQ
Frequently asked questions about Eddy Smith
Quick answers generated from the profile data available on this page.
What company does Eddy Smith work for?
Eddy Smith works for gearUP Sports, Inc..
What is Eddy Smith's role at gearUP Sports, Inc.?
Eddy Smith is listed as Customer Service Manager at GearUp Sports at gearUP Sports, Inc..
What is Eddy Smith's email address?
AeroLeads has found 1 work email signal at @gearupsports.net for Eddy Smith at gearUP Sports, Inc..
What is Eddy Smith's phone number?
AeroLeads has found 1 phone signal(s) with area code 707 for Eddy Smith at gearUP Sports, Inc..
Where is Eddy Smith based?
Eddy Smith is based in Portland, Oregon, United States while working with gearUP Sports, Inc..
What companies has Eddy Smith worked for?
Eddy Smith has worked for Gearup Sports, Inc., Simple Finance, Mercari, Pbhs Inc., and Cafe Ross.
How can I contact Eddy Smith?
You can use AeroLeads to view verified contact signals for Eddy Smith at gearUP Sports, Inc., including work email, phone, and LinkedIn data when available.
What schools did Eddy Smith attend?
Eddy Smith holds Bachelor'S Degree, Motion Graphic Design from Sae Expression College.
What skills is Eddy Smith known for?
Eddy Smith is listed with skills including Customer Service, Supervisory Skills, Event Planning, Management, Team Leadership, Event Management, Public Speaking, and Production Managment.
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