Eddy Tee Email & Phone Number

Central Singapore

Resorts World At Sentosa

- Train, Develop store teams.- Function as a resource and leader providing product, sales & customer service expertise.- Conducts on-the-job training & role modeling and deliver the ultimate customer experience.- Strategize with leadership to develop & execute store action plans to drive store productivity.- Develop sales, kpi and labor plans by store by day.- Develops Merchandising Flow processes and procedures- Writes & owns store communications- Manage Store maintenance issues- Order and manage inventory of store supplies- Continuously improves operational performance in stores while considering consistency and the needs of the total store. Actively seeks, identifies and implements internal and external operational best practices.- Identifies visual operational opportunities that simplify in-store execution

Singapore

 Managing and motivating a team to increase sales ensure efficiency for skincare, fragrance, make up, health and weakness, hair care products including private labels and other exclusive international brands. Ability to hit sales target, strong sales focus to achieved brand targets, managing stock levels and making key decision about stock control. Analyzing and interpreting trends to facilitate planning. Dealing with staff issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development. Ensuring standards for customer service, and organizing special promotions, display or events. Ensure effective merchandise or inventory management and that store’s Visual Merchandising is executed as per brand guidelines. Support the training of associates to ensure that store condition standards, sales, and service is maintained. Ensure that all areas of the store are properly maintained The management of daily store operations and assist in supervising associates in the performance of their assigned duties. Perform cash handling functions Execute store policies and procedures and all safety and security measures

 Manage a group of stores to meet business goals as well as manage manpower and operating costs. Develop, implement and ensure compliance of operational procedures. Analyses operational results, reports and audit procedures to achieve business goals.. Supervise and motivate staff to achieve targets, managing staffs in organizing training and development, performance reviews, conducting appraisals and conducting interviews. Monitoring staff performance and productivity level. Manage inventory of the stores, ensure quality of merchandise in stores and good customer service is uphold. Analysing sales figures and forecasting upcoming sales in maximizing profits.

 To manage the office effectively by enhancing sales through servicing existing customers, developing new customer base and be overall responsible for the sales and profitability generated from Cambodia. To supervise the entire office team in areas of guidance, problem solving, costing and seeking ways to improve job efficiency and morale. To provide support and motivation to achieve the Department’s goals. To ensure all relevant reports/document are accurate and submitted to the Head Office promptly. To review sales person regularly on her latest customers progress, update her on new management policies and provide Country Manager with solution. Responsible for warehouse stock, purchasing order, payment of import from Singapore, document import by logistic company, quality of product and packaging. Follow up our promotion via media TV, magazine, newspaper, etc to increase our sales