Experience with Order Management Systems ORACLE.Supporting Sales Representatives on the field,Order Processing & Date Management,Order Documentation and Accountability,Interacting with forwarders providing documentation via EDI, email,Using system to identify pending orders, ensure information is correct,Manage and Generate orders and Samples to customers,Customer Interaction providing Specific information of Kits, SKU’s and International Regulations,Assisting Customers with errors, missing items, shortages, claims and back orders,Answer phone calls and providing information to customers,Provide proper export documentation to Forwarders,Generate Invoices, Generate Credits,Maintain proper control of Customer accounts, Responsible of controlling credit line of customer’s accounts,

Supporting Sales Representatives on the field,Generate orders, Quotes and Samples to customers,Answer phone calls and providing information to customers,Provide with proper export documentation to Forwarders,Generate Invoices, Maintain proper control of Customer accounts, Responsible of controlling credit line of customer’s accounts,Organize the logistics of shipments from China to US and Latin America ports

Focus on identifying new sales opportunities.Work with team leader to uncover sales opportunities.Generate new leads and inquiries; including former orders, quotes and samples.Communicate sales office promotions to customers, including calling and answering inbound calls. Be familiar with range of product and able to help customers with their features.Recommend the most suitable product and offer expert advice regarding equipment and supplies.Preparation of orders and quotes.Work with customers and accounting regarding credit control, credit cards and payment procedures.Ensure all inquiries are dealt with efficiency and are followed up with relevant literature, samples and calls. Provide superior customer service, handle customer inquiries, complains and/or issues promptly.

Coordinating exports of product manufactured in US, Medical, Food and Hotel Industry, Office Equipment, Construction Equipment.

Coordinating the logistics of Ultrasound equipment and parts, domestic and international. Following customer specifications and dead lines for delivery.