Eddy Chan Email & Phone Number

・Simultaneously managed and developed four major products, in a fast-paced start-up environment, leading to a significant expansion of the company's product portfolio. Enduser Platform: Cinema online booking web & app - “Eigaland” (映画ランド) Cinema Platform: One-stop SaaS for cinema operation(POS, online booking, back-office), first ever in Japan A data product An AI product: implementing with Vertex AI from Google Cloud Platform・Directed the strategic vision, planning, and execution of the company's product portfolio.・Developed and executed product roadmap strategies, aligning with company objectives and market trends.・Managed product lifecycle from ideation to launch, including market research, competitive analysis, user testing, and post-launch evaluation.・Led a diverse team of eight professionals, including a project manager, a UX/UI designer, engineers (oversea vendor) and a sales and marketing manager, fostering a culture of innovation and collaboration.・Implemented Agile and Scrum methodologies to streamline product development processes.・Conducted market research and competitive analysis, with a sales and marketing analyst, to identify opportunities for product differentiation and positioning.・Collaborated with the sales and marketing to develop go-to-market strategies Fostered a culture of data-driven decision-making, leveraging analytics to improve product features, user experience, and customer satisfaction. ・Managed oversea vendor relationships and negotiated contracts.

My responsibility in Eigaland Inc. is the product total management for a BtoC movie ticket booking platform, Eigaland (https://eigaland.com/) and EIGALAND CINEMA PLATFORM, the first cloud-based subscription SaaS for cinema operation management in Japan.Responsibility1. End-to-end product management, from the upstream to the downstream process2. Product planning and consensus-building between stakeholders3. Product discovery: discover the feature to implement, based on the market response and client feedback and usage data, to solve client’s problem and to boost the ROI of the product4. Development team building support5. Product development improvement6. Recruitment supportAll of the jobs above are to serve the ultimate goal for the growth of the product, which supports the company’s overall strategy and goals.Achievement1. Eigaland a. 50% increase of users b. Function release i. Eigaland Paid memebersip ii. “CINEMA LOYALTY” - a cinema loyalty program that managed on Eigaland iii. Ad network iv. Marketing data measurement improvement v. Improvement on Firebase event vi. Other function improvements2. EIGALAND CINEMA PLATFORM a. a total product redesign and restructure from the first version b. Operation cost reduction i. 50% GCP cost down c. Increase the client base from 0 to 30

Roppongi, Minato-Ku,, Tokyo, Jp

My duty in DMM GAMES, LLC. is to plan specifications, manage schedules from small-size improvement to mid-size upgrade projects on the website of the online game platform DMM GAMES. Website: ​games.dmm.comDMM GAMES is the largest gaming platform in Japan, with over 20 million registered users and more than 150 titles across PC & Smartphone on both Web, Smartphone Apps and PC applications.Major Projects:1. Payment backend system upgrade2. Multilingualization project of DMM GAMES web platform (Traditional Chinese, English) 3. DMM GAMES corporate and recruiting website (​https://dmmgames.co.jp/​) project4. Casual game website of DMM GAMES (https://dmmgames.fan-you.com/game) (Closed)

Minato-Ku, Tokyo, Jp

BtoB and BtoC marketing toward the audience in Hong Kong and Taiwan market for the website “Relux”.Relux is a reservation website exclusive for luxury Japanese Ryokan and high-class hotel. Website: https://rlx.jpThe number of fans of the Chinese-language Facebook page has been increasing 80% within 3 months, from 2015/10 when I got into the project. I have learned the basic concepts and skills of web marketing such as SEO, listing AD, etc.

Bought out by eBay.Ticket Experience Co Ltd. is the Japan division of “Ticketbis INC.” which is based in Spain and running the Japanese localized version of musical and sports event ticket trading platform “Ticketbis”. Website: http://www.ticketbis.com/jp/My duty was to maintaining the ticket supply of Japanese music events and preparing tickets for the request of overseas customers. I successfully doubled the profit of the ticket sale department and turned into a profitable business.I got a deeper understanding of Japanese event ticket and pop music market and I learned a set of Excel skills to manage the stock of ticket and the delivery of orders.

Tokyo, Jp

Shop staff

Tripppiece INC. is a Japanese company that provides web service for travelers to share travel ideas and find likeminded partners to travel together. Website: http://trippiece.com/. My duty was to plan trips on the website and help promoting the web service online. I obtained the skill of designing, organizing and promoting marketing events both online and offline.

My duty was to cooperating with third-party cooperation to establishing new projects for the need of the company, screening the budget and the plan of the project. In addition, I was monitoring the process and the delivery of projects.

国際日本学部, 国際日本学科

Bachelor Degree Of Global Japanese Studies, International Business

Associate'S Degree, Japanese Studies