Eden Bradley Email & Phone Number

Columbus, Ohio, United States

• Greet and treat guests in a manner to ensure their complete satisfaction• Provide accurate wait times and recommend wait options (seating at the bar)• Walk guests to the table, advise the guests of the server’s name and daily special• Address guest requests and escalate major complaints to management• Manage reservations and wait times via reservation system• Coordinate with wait staff about available seating options• Maintain a clean reception area• Cater to guests who require extra assistance• Answer incoming calls and address guests’ queries• Assist in racking/polishing/rolling silverware when needed• Assist the wait staff as needed

Columbus, Ohio, United States

• Take in-person and phone reservations using a reservation system• Greet and escort guests to assigned tables or communicate delays and offer additional services as needed• Present menus, create a personal dining experience, answer questions, and offer information on menu items, beverages, and specials.• Optimize seating assignments before service to ensure an even workload for wait staff, limit wait times, and create an efficient dining flow• Address guest requests and escalate major complaints to management

Communication And Media Studies

Education record