Eden Hen Email & Phone Number

Tel Aviv District, Israel

Tel Aviv District, Israel

As an account manager for public companies, I was responsible for:- Handling 250 public high-tech companies, ensuring full compliance with the Israeli Tax Authority's requirements.- Engaging in ongoing interaction with legal and financial advisers on professional matters.- Establishing long-lasting relationships with senior executives and key personnel by identifying and meeting clients' needs.- Managing large and complex databases, performing analyses, and identifying and resolving discrepancies.- Aligning clients' equity data with internal data.- Mentoring new hires and serving as a go-to person for all professional matters.- Promoting the company’s services and products to increase revenue.

Tel Aviv-Yafo, Tel Aviv, Israel

Altshare is a fintech company with a unique SaaS platform for equity management. We are based on decades of experience. as a leading Israeli provider of trustee services, stock administration, and compensation plans.As a trading and customer relations specialist, I was responsible for and acted as:- Maintain ongoing customer relationships and networking both in Hebrew and English.- Contribute to sales, onboarding, and training clients.- Customer retention.- Analyze financial reports and data.- Providing support for the operation of Israeli and international securities trading systems.- Execution of off-the-market transactions.

Tel Aviv, Israel

Joca Media is an international advanced network of advertising, games Development, and Playable Ads Inside the Mobile Games industry.As a Customer Success Manager, I acted as and was in charge for:• Developing customer relationships with Israeli brands and advertising agencies.• Trusted advisor of mobile game studios - working closely with customers, leading customer journey from implementation, structured onboarding process, and providing technical know-how by knowing the company products inside and out.• Been part of the creative team finalizes the designs of the playable ads within a few days with a direct goal or organized brief by the brands or the agencies.• Managed the company's social media over Facebook and Linkedin, creating content, and designing logos, mockups, and presentations daily.• Work closely with the company’s VP of sales to share customer issues, needs, and growth opportunities.

Bene Berak, Tel Aviv, Israel

My responsibility included:• Building an organizational plan for every department at Mishloha company after a long exam of the fros and cons of the department, and how they can be more efficient and get the company more money. My main goal was to develop the company's awareness of the more efficient operation of the system.• Customized the CRM for every department by their needs and workflow, cooperation with the company's System Implementor.• Setting new workflow by demand and publishing new protocols at the company.

Bene Berak, Tel Aviv, Israel

Mishloha is a leading technology company that delivers an amazing experience to your door, our advanced food ordering and delivery mobile app connect users with the food they love from their favorite restaurants. in addition, we have a digital division that provides a variety of digital solutions for our business customers such as website building, management of customer loyalty, marketing services, etc.As a Customer Success Manager, I acted as and was in charge for:• Digital marketing for restaurants in order to increase their exposure and current income at the daily level of their customers.• Operation of the ordering systems of the restaurants alike - erection of banners, pop-ups, logos, and ongoing promotions for restaurants in order to increase the daily reservations from our app.• Ongoing operation of the BI system (segmentation of order sources, current detail, and consumption reports, identification of a weak link, etc.) as a result of these data-building business programs I built a marketing plan for the restaurants.

Netanya, Central, Israel

Detailed knowledge on legal collection, presentation of the situation to the debtor and assistance in the payment of debts before legal aggravation.

Netanya, Central, Israel

▪️Handle Difficult customers, calming them and Finding solution that will satisfy them, if the solution not satisfy them to know when to say the final decision.▪️Ongoing work with various shipping companies to provide repairs.▪️The company is a subsidiary of HP in Israel, so all the conduct was in English, control of the CRM system, ability to deal with customers and thinking outside the box.

Bachelor'S Degree, Economics, Business Administration And Human Resources.

Israel Literature