- Maintained a $4.25 PTA (per tanner average) by consistently upselling products and memberships to meet and exceed sales goals.- Implemented various sales techniques including 3 product pull down and question-based selling to meet the needs of tanners.- Specialized in membership sales, converting new and walk-in customers into long-term members, significantly increasing store revenue.- Delivered personalized customer service, assessing clients' needs to recommend tailored tanning packages and skincare solutions, driving repeat business.

- Gaining Hands-On Experience: Engaging in comprehensive training across various HR functions, with a primary focus on recruitment processes and employee onboarding.- Crafting Job Postings: Writing accurate and detailed job postings on platforms such as LinkedIn and Handshake, ensuring clarity and attracting qualified candidates to our open positions.- Utilizing HR Technology: Learning to effectively navigate and build our HR Information System (HRIS), while mastering essential HR software tools, including timekeeping systems and online meeting platforms, to streamline HR operations.- Screening and Interviewing Candidates: Conducting thorough resume screenings and leading interviews to evaluate candidate qualifications, ensuring the selection of the best fit for each position while fostering an engaging candidate experience.

- Proficient in handling cash transactions, operating point-of-sale systems, and managing daily cash register balance.- Efficiently managed inventory, ensuring timely ordering and restocking of coffee beans, milk, syrups, and other supplies.- Worked collaboratively with a team of baristas and kitchen staff to maintain a smooth and efficient workflow.- Adapted to fast-paced, high pressure environment

- Planned and executed engaging videos that showcased the stores unique clothing selections and then uploaded them to the store TikTok. Involved closely monitoring current TikTok and retail/fashion trends to ensure that our social media presence aligned with customers needs.- Efficiently handled cash transactions, credit card payments, and returns using the boutique’s POS system, maintaining accurate financial records.- Gained proficiency in flat-lays, store layout, and aesthetic clothing displays.- Worked closely beside a small-business owner.