Eden Connell Email & Phone Number

Wesley Chapel, Florida, United States

- Providing timely and accurate information to incoming customer questions.- Answer phone calls for customers needing technical assistance.- Provide timely feedback to the company regarding service issues or customer concerns.- Assist customers with basic technical troubleshooting (point of sale systems, hardware, and software).- Process customer orders/changes/returns according to established department policies and procedures. - Single point of contact resolver.- Talk and type at least 35 words per minute.

Wesley Chapel, Florida, United States

- Providing and managing ongoing continuous care for a disabled veteran while advocating for the best mental and physical health to ensure the quality of life. - Maintain calendar and appointment scheduling with 100% accuracy. - Complete training courses swiftly to assist with safety.- Doctor follow-ups are managed with multiple specialists to ensure doctor-patient relationship stability.- Help with rehabilitation and maintain appropriate medical care for the best outcome. - Advocate for the mental and physical well-being of client care and referral process. - Provided excellent client care through all means of communication in person, via phone, and video.- Medicine administration and prescription organization.

Tampa, Florida, United States

- Managed store and four staff members.- Educated consumers about product knowledge. - Assisted customers with purchases. - Due to an understanding of products and excellent client relationship building I was promoted two times within two years. - Trained new team members on all store policies and processes to ensure the highest level of customer service provided.- Informed the sales team of product/company promotions as they become applicable to aid in proper outreach and company growth. - Excellent multitasking while creating monthly employee schedules, merchandising the store to drive customer awareness, and monitoring sales transactions of employees to minimize loss or customer frustration. - Receiving, organizing, and managing inventory shipments to ensure customer satisfaction.- Prepared store employees for a positive work environment through positive reinforcement while maintaining the company's goals and policies.

Comptia A+ Cert Core 1 (220-1101) & Cert Core 2 (220-1102)

This course taught me to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal.

Comptia Network+ (N10-008)

This course taught me to describe the major networking technologies and systems of modern networks and be able to configure, manage.

Business Development

-Knowledge of why customers buy, prospecting and selling overview, best practices and key methods of qualifying, investigating, closing.

High School Diploma