Eden Gelasio Email & Phone Number

Calabarzon, Philippines

United States

• email management/filtering
• file management ( organizing files using PDF acrobat pro )
• database building ( updating client application on CRM )
• financial analyst

Philippines

• monitoring and maintaining telephone systems and networks;
• talking staff or clients through a series of actions over the telephone to help set up systems or resolve issues
• troubleshooting telephone problems and diagnosing and solving faults;
• providing support, including procedural documentation and relevant reports;
• rapidly establishing a good working relationship with customers and other professionals

Philippines

• Doing back of the office work sheets (making sure customer’s request from the front office or retailers will be a successful transaction)
• Taking follow ups with frequent callings for customers with pending requests
• Maintaining the work sheets and reporting it to the supervisors at the end of each day