Eden Lehr, A-Csm Email & Phone Number

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Managing multiple large internal projects across several platforms, including a responsive property search interface and WordPress websites and plugins. Experience in IT Project Management methodology, including Agile and Scrum. Departmental coordination, including business, marketing, customer service, operations and sales. Proficient in translating business needs into technical terms as well as creating wireframes, writing user stories, requirements and conditions of satisfaction.Excellent in project lifecycle management, meeting deadlines and allocating limited resources. Regularly demonstrating exemplary quality assurance in regression testing. Overhauled sprint workflow and established clarity with updated sprint charters and new project/scrum boards.Chosen as point of contact for product requests, inquiries and functionality explanations.

Greater Minneapolis-St. Paul Area

Informed, advised and managed potential applicant expectations about the variety of study,volunteer and intern program offered in 23 different countries.Maintained and updated Outreach customer database.Represented World Endeavors as the initial interaction with leads (prospective customers)via e-mail, phone and face-to-face contact as well as a company representative atuniversity study abroad fairs and industry conferences.

Melbourne, Australia

Provided excellent clerical and administrative support to managing director andconsulting staff by efficiently executing duties such as diary management, clientrelations, quality control and customer service in a high pressure and time criticalenvironment.Held proactive role in the progress management of consultant’s projects via coordinationof planning and client correspondence to meet strict deadlines.Accurately and timely created and edited various documents to a high quality andprofessional standard, including the creation and implementation of online and papersurveys as well as a variety of client reports and documentation.

Melbourne, Australia

Developed leads by researching local business prospects on Google and implementedsearch engine optimization tools and software.Scheduled appointments for sales staff to meet with prospective clients.Maintained phone time or sales quotas as determined by management.

Killeen/Temple, Texas Area

Delivered excellent customer service as the initial face & voice of the firm.Prepared files, took payments, ordered supplies and handled confidential data.

Killeen/Temple, Texas Area

Maintained constant communication and assistance to a minimum of four sales representatives, acting as liaison between representative, client and graphic artist. Responsible for all administrative duties as well as organization, coordination and completion of all ad orders and ad copy on strict deadlines.Promoted and marketed all advertising opportunities with daily e-mail, phone and in-person correspondence with numerous clients.Involved in resolving issues and quality-assurance.

Manhattan, Ks

Analyzed and entered personal and financial data for all incoming/then-current international students. Excelled in data entry; Maintained and updated computer records.Assisted students with campus-wide inquiries and directed phones.Created marketing campaign for NSE (National Student Exchange) by creating and updating a Facebook page, designing flyers and representing/promoting in university-wide events.

Master'S Certificate In Applied Project Management

Bachelors, Advertising, Spanish, Magna Cum Laude

Activities and Societies: Advertising Club treasurer/member, American Advertising Federation member, K-State Collegian Newspaper Reporter.

Spanish