Outreach coordinator and developer who values diversity. Known for working effectively across all levels of an organization while providing world class customer experiences. Passionate about working with the community. Workshop facilitator with keen public speaking skills. Believes that building and maintaining internal and external relationships are critical for future success of any company. * Program management: Five years' experience at Southeast Energy Assistance managing city-wide nonprofit program that focused on water conservation in lower income housing in metro Atlanta. Led a team of four technicians. Increased awareness of program by 60% by attending community neighborhood planning unit (NPU) meetings, City of Atlanta meetings with council staff, and senior center events and meetings. * Project Management: Pro-active leader. Coordination of third parties/subcontractors. Keen follow up skills demonstrated through communication with subcontractors to ensure specific projects are operating within project timeline. * Customer service: An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues. Strategic relationship/partnership-building skills -- solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. * Volunteer management: Execute logistical details for volunteer events. Manage volunteer staff of 10-50+ persons in an on-going project event occurring every other month. Coordinate creative opportunities to engage community residents who normally have not considered volunteering in the past. Establish and nurture relationships with community leaders to provide resources for volunteer events. Strengths include negotiation, staff management, vendor management, budget management. Keen sense to match vendors with perfect volunteer opportunity.
Listed skills include Leadership, Team Building, Event Planning, Customer Service, and 33 others.