Eden Moon Email & Phone Number

As a Claims Operations team lead and employee resource group Chair at Epiq, I focus on precision and inclusive practices, ensuring every team member feels valued and heard. As someone passionate about growth and with certifications in data analytics, project management, and brand identity, I am devoted to fostering diversity, equity, inclusion, and belonging in our organization.As demonstrated by my recent upskilling in project management and analytics, my team benefits from my expertise in Microsoft 365, PowerBI and my continuous learning mindset.

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  Claims Operations Lead

  Epiq

  Sep 2020 - Present - Ohio, United States

  • Processed and verified claims for accuracy, ensuring compliance with standard operating procedures.• Analyzed errors, suggested corrective actions, and collaborated for project success.• Responded to inquiries using provided scripts and summarized case statuses.• Managed claims, performed data entry, and escalated issues as needed.