Eden Romero Email & Phone Number

Midland, Texas, United States

Midland-Odessa Area

Systems and Status UpdatesTrackingCustomer SupportVendor SupportAssist with Operations Special ProjectsManaged dispatch monthly scheduleOversee time sheets and vacation requestsUnderstand and enforce DOT regulationsManage new driver and dispatcher training and training schedulesRecommend discplinaty decisions and actions to management teamMonitor and validates accuracy of deliveriesMonitor and assist other dispatchersManage dispatch monthly schedulesManage and assist with office administrator roleManage fuel inventoryManage lubrications inventoryAssisted and supported operation manager and the team by providing an array of services that expedite and maintain daily operations activities to ensure accuracy and efficiencySupported all kep departments - sales, operations, accounting, and dispatchManaged various key customer-related functions, such as, processing credit applications, inputting new customer accounts, receiving and processing customer paymentsCoordinated with the sales team on order and pricing termsInput data into the systems accurately and ran database reportingMaintained a proactive approach to customer complaints, requests to expedite and any other customer issuesProvided feedback and reports to the corporate office and supervisorsCarried out administrative duties such as answering the phone, filing, typing, copying, scanning, etc.Assisted billing team on customer accounts, collections, billing, orders, and paperwork requests

Midland-Odessa Area

Booking truck loadsTracking Shipments to ensure all customer requirements are metSystems and Status UpdatesTrackingCustomer SupportVendor SupportAssist with Operations Special ProjectsManage daily delivery scheduleManage driver monthly scheduleOversee time sheets and vacation requestsKeep Track of HOS/Elogs for driversUnderstand and enforce DOT regulationsManage new driver training and training schedulesRecommend discplinaty decisions and actions to management teamAssist in establishing and evaluating driver performanceMonitor and validates accuracy of deliveriesMonitor and assist other dispatchersManage dispatch monthly schedulesManage and assist with office administrator roleManage fuel inventoryManage lubrications inventoryAssisted and supported operation manager and the team by providing an array of services that expedite and maintain daily operations activities to ensure accuracy and efficiencySupported all kep departments - sales, operations, accounting, and dispatchManaged various key customer-related functions, such as, processing credit applications, inputting new customer accounts, receiving and processing customer paymentsCoordinated with the sales team on order and pricing termsInput data into the systems accurately and ran database reportingMaintained a proactive approach to customer complaints, requests to expedite and any other customer issuesProvided feedback and reports to the corporate office and supervisorsCarried out administrative duties such as answering the phone, filing, typing, copying, scanning, etc.Assisted billing team on customer accounts, collections, billing, orders, and paperwork requestsSchedulef bobtail and lube shipmentsManage daily delivery routes and schedules for bobtail and lube drivers