Eden Spencer Email & Phone Number

As part of the KYT (Know Your Trade) team, I'm driving innovation in the Australian construction industry by developing the first national standardised pre-qualification platform for subcontractors. KYT simplifies and automates the pre-qualification process, reducing administrative burdens, enhancing transparency, and improving risk management for both builders and subcontractors. Our goal is to set a new standard for efficiency and professionalism, helping the industry build safer, smarter, and more efficiently.

After over 5 years of hard work taking a business from a powerpoint presentation to a commercial business with over 40 staff across 3 countries and becoming one of the fastest growing networks in the industry, it was time to relax, get back to nature and spend time with my beautiful wife and girls.

Sydney, New South Wales, Au

At Block2, a mid-tier multi-brand company, I brought the business from concept into a successful business group across the construction and automotive sectors. Block2 comprised three primary subsidiaries: The Skill Xchange, Block2 Services, and 2mota, each targeting distinct market segments with innovative solutions. I led the company's strategic growth, overseeing commercial strategy, product innovation, and operations across all brands.• Corporate Strategy: Developed and executed strategies driving growth and market penetration. Expanded Block Two's footprint to a national presence, with UK pilot programs.• Product: Led the product vision and strategy. Implemented a Continuous Improvement approach to meet customer demand.• Team Leadership: Directed over 40 staff, fostering a collaborative culture and implementing robust processes that enhanced operational efficiencies and supported hybrid working.• Financial Management: Managed budgets and financial forecasts, achieving 18.2% monthly growth in new users and a 200% increase in transaction volumes from $10 million in 2021 to $30 million in 2022.• Operational Efficiency: Managed an international cross-functional team, implementing automated systems that reduced administrative tasks by 55%. Achieved a 136% KPI target, driving productivity and revenue growth.• Strategic Partnerships: Secured strategic partnerships, including two substantial national agreements, resulting in full onboarding for one franchise network and significant uptake for another. Executed customer-led marketing campaigns that increased acquisition.• Service Diversification: Launched Block2 Services, providing outsourced estimation and procurement management, with teams in Brisbane and the Philippines, enhancing service delivery.• Customer Engagement: Implemented a customer retention strategy reducing churn to under 2% over two years and increased lead generation activities, driving significant growth user engagement.

St Leonards, Nsw, Au

As Group Head of Growth and Innovation at Eclipx Group, I played a crucial role in driving the company’s strategic and commercial advancements across 12 trading entities in Australia and New Zealand. I led the development and operationalisation of key initiatives, formulated strategic growth plans, and spearheaded product and service innovations. My responsibilities included overseeing market intelligence, fostering key partnerships, enhancing operational efficiencies, and providing client-side consulting and advisory services to improve asset management and optimise budget efficiency. My leadership contributed to the company's enhanced market presence and significant revenue growth.• Product and Service Innovation: Spearheaded the development and launch of innovative products and services, including the establishment of the company’s first innovation lab, driving substantial revenue growth and market expansion.• Operational Efficiency: Led continuous improvement initiatives, optimising operational processes to achieve significant cost savings and enhanced productivity.• Market Intelligence and Partnership Development: Established comprehensive market intelligence systems and identified strategic partnerships with small businesses and startups, fostering collaboration and maintaining a competitive edge.• Technology Projects and Client-Side Consulting: Directed multiple key technology projects from development to launch, creating new revenue streams, and provided consulting and advisory services to existing clients to improve asset management and optimise budget efficiency.• Team Leadership: Led and inspired cross-functional teams, promoting a culture of collaboration and high performance. Managed three direct reports and grew the business unit to 27 staff nationally.

Sydney, New South Wales, Au

My tenure as a Director with the Electric Vehicle Council was driven by a passion for sustainable mobility and the transformative potential of electric vehicles (EVs) within the transport sector. In this role, I leveraged my expertise to foster strategic partnerships and spearhead initiatives that positioned the organisation at the forefront of the EV revolution. I was committed to shaping an ecosystem where electric vehicles are not just a viable choice but a preferred one for diverse transportation networks.• Elevated Eclipx Group's profile as a sustainability advocate and mobility leader, substantially boosting its brand recognition within the green space through strategic campaigning and partnership development. • Acted as a pivotal representative for the council and Eclipx at government conferences, influencing policy and the integration of EVs into public fleets, backed by my extensive knowledge across various mobility sectors.

Shinjuku, Tokyo, Jp

In this role, I spearheaded strategic planning and business development initiatives across Australia and New Zealand, driving market penetration and competitive positioning for Sumitomo Mitsui Auto Service. My responsibilities included establishing a comprehensive market intelligence system, directing commercial strategy implementation, and optimising operational processes. I led a high-performing team, fostering a culture of excellence and collaboration while delivering substantial revenue growth and expanding the company's market presence.• Strategic Development: Led the strategic planning and business development initiatives for Sumitomo Mitsui Auto Service in Australia and New Zealand, implementing strategies to enhance market penetration and competitive positioning.• Market Intelligence and Analysis: Established and managed a comprehensive competitive intelligence system to inform strategic decision-making, identifying market opportunities and potential risks.• Commercial Strategy Implementation: Directed the development and execution of commercial strategies, focusing on revenue growth and market expansion.• Operational Efficiency and Cost Management: Led initiatives to optimise operational processes, achieving significant cost savings and improved efficiency.• Team Leadership and Development: Managed and developed a high-performing team, promoting a culture of excellence and collaboration. Provided mentorship and support to junior team members, fostering their professional growth.

Dallas, Tx, Us

Leveraging my Defence background and project management experience, I oversaw AUD$20M worth of projects and contributing to a major AUD$500M infrastructure project. Additionally, I strategised Jacobs' market entry into Papua New Guinea, ensuring ethical business practices in line with local culture and avoiding common bribery and corruption challenges.• Managed and participated in multiple diverse projects, ensuring top-tier execution and delivery under budget and on time.• Quickly built and deepened ties with Singaporean firms, significantly expanding Jacobs’ market influence.• Crafted tailored strategies for high-risk markets, equipping leadership with actionable insights for new service offerings.• Forged and nurtured strategic relationships with top-tier executives, positioning Jacobs as a trusted partner for major business ventures.• Excelled in managing international relationships, leveraging cultural intelligence to bridge gaps and secure a strong market position in diverse regions, including the Middle East and Papua New Guinea.

Part of my role with Jacobs' PNG client operations

Canberra, Au

Zetland, New South Wales, Au

Melbourne, Vic, Au

Mulgrave, Vic, Au

Master Of Business Administration (M.B.A.)

Graduate Certificate, Management

Advanced Diploma, Business Administration And Management, General

Diploma, Project Management

Diploma Of Work Health And Safety, Occupational Heatlh And Safety

International Logistical Support To United Nations Operations (Global)

Diploma Security And Risk Management, Security And Risk Management

Certificate Iii, Investigations

Certificate Iii, Security Operations