Nurturing client relationships to ensure exceptional service and satisfaction. My key responsibilities include:Client Relationship Management: Building and maintaining strong, long-term relationships with clients, understanding their needs, and ensuring their requirements are met.Solution Consultation: Advising clients on our aluminum cladding solutions, tailoring recommendations to fit their specific projects and goals.Issue Resolution: Addressing any client concerns or issues promptly and effectively, ensuring a smooth and positive client experience.Market Expansion: Finding and pursuing new clients who would benefit from our aluminum cladding solutions.

Working closely with the owner, with various areas of responsibilities, including sales , mainly of villas rentals worth €5K - €50K, negotiating with the villa suppliers , client relations, starting from welcoming them at their arrival and strengthening our relationship ,to solving ad hoc issues and dissatisfactions. Moreover, I have contributed to expanding our pool of suppliers and collaborators at networking events and through my personal social life .Within my first month, I’ve recognized several areas for improvement and have had the opportunity to lead the execution of the initiatives. Changing the CRM platform, defining and optimizing the working processes, and remarketing the concierge service’s offers to be better differentiated, both in terms of client’s needs and added value , and in terms of the company required efforts and costs.

Reaching potential customers by phone and encouraging them to buy our online courses while delivering great customer service.

I tutored elementary and secondary math and English.I empowered students to improve themselves and helped them develop learning skills beyond course material.

During my university studies , I was selling a private label product on Amazon UK. It allowed me to learn on my own and experience every facet of running a business, from deciding on the ideal product to sell to negotiating with Alibaba suppliers, coordinating shipping to Amazon's fulfillment centers, pricing , marketing, etc .