Team Lead, Escalated Support
CurrentTeam lead of the escalated support team for WordPress.com Happiness.
Jun 2024 - Present
AeroLeads people directory · profile
Ed Thomas Iii Email & Phone Number
Team Lead, Escalated Support
at
Automattic
2 work emails found
@automattic.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Team Lead, Escalated Support
Location
Bellmore, New York, United States
Company size
Who is Ed Thomas Iii? Overview
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Quick answer
Ed Thomas Iii is listed as Team Lead, Escalated Support at Automattic, a company with 1056 employees, based in Bellmore, New York, United States. AeroLeads shows a work email signal at automattic.com and a matched LinkedIn profile for Ed Thomas Iii.
Ed Thomas Iii previously worked as Happiness Engineer at Automattic and Professional Nerd at Freelance. Ed Thomas Iii holds Associate Of Arts - Aa from Eastern Gateway Community College.
Company email context
Email format at Automattic
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*@automattic.com
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AeroLeads found 2 current-domain work email signals for Ed Thomas Iii. Compare company email patterns before reaching out.
Profile bio
About Ed Thomas Iii
Ed Thomas Iii is a Team Lead, Escalated Support at Automattic. He possess expertise in technical support, windows 7, microsoft office, sales, customer service and 33 more skills. Colleagues describe him as "Ed has a keen eye for people management, while keeping top-of-mind business priorities and client satisfaction. His technical expertise is of the highest quality, yet he maintains great interpersonal communication and relationship-building."
Listed skills include Technical Support, Windows 7, Microsoft Office, Sales, and 34 others.
Current workplace
Ed Thomas Iii's current company
Company context helps verify the profile and gives searchers a useful next step.
Automattic
11 roles
Ed Thomas Iii work experience
A career timeline built from the work history available for this profile.
Happiness Engineer
Automattic
Nov 2017 - Sep 2024
Professional Nerd
Freelance
IT consulting, WordPress design, Internet content creation, and other assorted weirdness that doesn't tie into anything else I do in an obvious way because I like to keep it interesting.
Dec 2014 - Nov 2017
Information Technology Administrator
Isheriff, Inc.
Operate company help-desk, diagnosing and troubleshooting issues for users operating on Windows XP, Windows 7, and Apple OS X. Diagnose and repair issues with various smartphone technology, including Apple iOS, Google Android and RIM Blackberry OS. Troubleshoot and repair issues with Microsoft Office 2007, Microsoft Office 2010, Microsoft Office 2011 on.
Apr 2014 - Nov 2014
System Administrator
Operate company help-desk, diagnosing and troubleshooting issues for users operating on Windows XP, Windows 7, and Apple OS X. Diagnose and repair issues with various smartphone technology, including Apple iOS, Google Android and RIM Blackberry OS. Troubleshoot and repair issues with Microsoft Office 2007, Microsoft Office 2010, Microsoft Office 2011 on.
Jul 2012 - Apr 2014
Training Manager
Responsible for the training and development of Total Defense employees world-wide, retail sales staff, and Total Defense partners. Increased product knowledge has enabled the sales team achieve 25% month over month growth.Conduct demonstrations of Total Defense product. Provide technical support for clients through all portions of the sales cycle. Ensure.
Apr 2012 - Jul 2012
Retail Field Associate
Responsible for the training and development of associates in computer security software in over 70 retail locations in the New York metropolitan area.Dedicated product manager for Onsite online sales program for independent computer repair personnel. Provide support and customer service for small businesses using the program.Collect, organize, and.
Oct 2011 - Apr 2012
Oct 2007 - Nov 2011
Personal Shopping Assistant
Assisting customers in all areas of the store with purchases, as well as building relationships to be that customer's go-to associate in the future.
Oct 2005 - Jun 2007
Oct 2004 - Oct 2005
Pharmacy Technician
Responsible for the accurate processing of client prescriptions.
Jan 2002 - Oct 2004
Team & coworkers
Colleagues at Automattic
Other employees you can reach at automattic.com. View company contacts for 1056 employees →
JJ
Jan Jakeš
Colleague at Automattic
Brno, South Moravia, Czechia, Czech Republic
View →
VN
Veselin Nikolov
Colleague at Automattic
Bulgaria, Bulgaria
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NF
Nicole Fillerup
Colleague at Automattic
Lewisville, Texas, United States, United States
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CR
Csaba Rákász
Colleague at Automattic
Budapest, Budapest, Hungary, Hungary
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VL
Vatasescu Lenuta
Colleague at Automattic
Lupeni, Hunedoara, Romania, Romania
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AP
Alexa Peduzzi
Colleague at Automattic
Pittsburgh, Pennsylvania, United States, United States
View →
AB
Antonio Botić
Colleague at Automattic
Croatia, Croatia
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JS
Jon Surrell
Colleague at Automattic
Provincia De Cantabria, Cantabria, Spain, Spain
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JM
Jake Morrison
Colleague at Automattic
London, England, United Kingdom, United Kingdom
View →
GM
Ghia M.
Colleague at Automattic
Makati, National Capital Region, Philippines, Philippines
View →
Jan Jakeš
Colleague at Automattic
Brno, South Moravia, Czechia, Czech Republic
View →
VN
Veselin Nikolov
Colleague at Automattic
Bulgaria, Bulgaria
View →
NF
Nicole Fillerup
Colleague at Automattic
Lewisville, Texas, United States, United States
View →
CR
Csaba Rákász
Colleague at Automattic
Budapest, Budapest, Hungary, Hungary
View →
VL
Vatasescu Lenuta
Colleague at Automattic
Lupeni, Hunedoara, Romania, Romania
View →
AP
Alexa Peduzzi
Colleague at Automattic
Pittsburgh, Pennsylvania, United States, United States
View →
AB
Antonio Botić
Colleague at Automattic
Croatia, Croatia
View →
JS
Jon Surrell
Colleague at Automattic
Provincia De Cantabria, Cantabria, Spain, Spain
View →
JM
Jake Morrison
Colleague at Automattic
London, England, United Kingdom, United Kingdom
View →
GM
Ghia M.
Colleague at Automattic
Makati, National Capital Region, Philippines, Philippines
View →
3 education records
Ed Thomas Iii education
Associate Of Arts - Aa
Communication And Media Studies
Communications, Information Technology
State University Of New York At Farmingdale
FAQ
Frequently asked questions about Ed Thomas Iii
Quick answers generated from the profile data available on this page.
What company does Ed Thomas Iii work for?
Ed Thomas Iii works for Automattic.
What is Ed Thomas Iii's role at Automattic?
Ed Thomas Iii is listed as Team Lead, Escalated Support at Automattic.
What is Ed Thomas Iii's email address?
AeroLeads has found 2 work email signals at @automattic.com for Ed Thomas Iii at Automattic.
Where is Ed Thomas Iii based?
Ed Thomas Iii is based in Bellmore, New York, United States while working with Automattic.
What companies has Ed Thomas Iii worked for?
Ed Thomas Iii has worked for Automattic, Freelance, Isheriff, Inc., Total Defense Inc., and Geek Squad.
Who are Ed Thomas Iii's colleagues at Automattic?
Ed Thomas Iii's colleagues at Automattic include Jan Jakeš, Veselin Nikolov, Nicole Fillerup, Csaba Rákász, and Vatasescu Lenuta.
How can I contact Ed Thomas Iii?
You can use AeroLeads to view verified contact signals for Ed Thomas Iii at Automattic, including work email, phone, and LinkedIn data when available.
What schools did Ed Thomas Iii attend?
Ed Thomas Iii holds Associate Of Arts - Aa from Eastern Gateway Community College.
What skills is Ed Thomas Iii known for?
Ed Thomas Iii is listed with skills including Technical Support, Windows 7, Microsoft Office, Sales, Customer Service, Retail, Windows Xp, and Windows.
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