Project manager for the IT department at the CMH - Canadian Museum of History and CMW - Canadian Museum of War

Plan and coordinate all aspects of internal information system-specific projects from initiation to deliveryManage network, server, and software implementation and upgrades, PC deployment and the like.Coordinate work performed by IT staff and internal customers/partners by defining project requirements.Perform feasibility and needs/impact assessments. Real estate projects, managing the network portion of the projects, coordination VOICE and DATA aspectsMain Realizations :Project management of more than 200 projects in the Network Delivery, Infrastructure, and Real Estate.Migration of more than 2500 people with several domino moves for a major Real Esta project.Management of design portion of several projects for the infrastructure portfolio, including Server Farm Nexus 7K upgrade, CGI MPLS upgrade, Proxy Server upgrades, etc.Responsible for the assignment of Project Managers to work portfolioMentoring new Project Managers Breakthrough Award for multiple projects in the network delivery portfolio

Manage assigned work and prioritizes activities to ensure successful completion of jobs, forms and reports; Work directly with customers to diagnose and assess the request / issue; Provide excellent customer service with clients, while working independently outside;

Main Activities:Coordinate and liase with various departments for their role in the projects.Keep track of deliverables and follow up with various parties.Coordinate with various vendors for their deliverables like equipments delivery , installation and scheduling.Provide frequent updates to management.Track financial spending on the projects and flag any issues.Work with field services groups to coordinate the field ressources for various projects.Hold meetings involving various stakeholders and keep issues log for various projects.Main Realizations:Project management of DragonWave's microwave system implementation for the client Wind Mobile, in association with Nokia Siemens Network in Ottawa region.

Main Activities:Manage repair contracts in the radio communications area.Control economic and financial aspects of the projects.Review the progress billing and track the service orders to keep contracts within the KPI.Prepare and update the physical and financial schedule as well as control their activities.Obtain customer feedback on satisfaction surveys.Liaise with customer and suppliers to enable future business growth and sales opportunities.Prepare reports to customers and administration, detailing the contract progress and budget.Main Realizations:Implementation of the PMI methodology view at Tyco radio department to more effectively manage the repair contracts reducing in 30% the delivery time.The establishment of a regional inventory of repair parts that led to cost and repair time reduction in 40%, improving performance and customer satisfaction.

Main Activities:Manage projects of telecom and IT networks.Supervise project activities during the establishment, execution and conclusion phases.Use the PMI methodology.Coach and manage the project team.Interact with the Core 3 team (Sales/Techinical/Sponsor).Manage the relationship with customer as well as suppliers and service providers.Prepare and update the physical and financial schedule as well as control their activities.Analyze proposals and quotations in the pre-order phase, identifying risks and opportunities.Create the project management plan including all the documents concerning the good practice of PMI.Control of quality and budget and the risk mitigation of the project.Prepare reports to customers and administration, detailing the contract progress and budget. Main Realizations:Management of a 25 million dollar projet for the installation of two Mobitex datacom networks created and used to manage point-of-sales, monitoring fleets of vehicles and sending short messages.Installation of a high-speed network created to link the universities of Sao Paulo and Rio de Janeiro with important research centers and hospitals across the country, enabling activities such as research, weather forecasting, e-learning, telemedicine.

Contract Administrator to Trunking Radio System Department