Eugene De Roule Email & Phone Number

Woodinville, WA, US

San Francisco, California, US

• Currently I am a Principal Systems Engineer. My work within this role spans quite far. I have been working on everything from standing up or migrating infrastructure for our game and service teams using AWS, to.
• Led a team to setup full server infrastructure and scaled up capacity for two new acquired games Dawn of Titans and CSR2. Both Dawn of Titans and CSR2 have launched in App/Android store.
• Created a Splunk-friendly Apple App Store review central retrieval program in which all our games now use to utilize review metrics.
• Created an application to prune all our archived game data according to a storage retention policy. The application supports pruning and validation of hundreds of terabytes of data.
• Spearheaded many migrations of our top tier games as well as platform services during our datacenter consolidation and AWS move effort saving our company well over $4 million dollars.
• Created interactive training procedures for our partner teams on many aspects of Membase and Couchbase which includes migrations, capacity planning and troubleshooting.

San Francisco, California, US

• Documented game support requirements for our teams and provided them centralized support ranging from executive projects down to newly launching games and infrastructure. Deployed mass configurations using SVN and.
• Spearhead the SSL initiative to make sure all our games had SSL enabled on their infrastructure as required by Facebook.
• Worked to provide full documentation and procedures for one of our older Poker games where there was none. Worked them to integrate their l alert documentation per service check in Nagios for quick triaging.
• First on team to migrate one of our larger games (CityVille) to our private cloud from AWS.
• First to work with our newly acquired asset OMGPOP. They didn’t have any sort of presence on our infrastructure and worked with the CEO/CTO/Leads to get

Jersey City, New Jersey, US

Provided a first-line of support to all of our customers as well as worked with tier2 support escalations to their other departments. Installed and maintained various UNIX operating systems and applications depending on the clients needs. Setup monitoring solutions to large-scale clients. Created documentation via WIKI to expedite application installations.

* Responsible for loading, upgrading, and maintaining software and systems on existing FreeBSD and RedHat servers* Perform customer service functions (phones,tickets,email)* Worked with mainly with LAMP with postfix, and its components.* Maintained client invoicing and apply payments to clients’ accounts* Administrated the servers (FreeBSD)