Edward Fowlkes, Jr Email & Phone Number

Washington, District Of Columbia, United States

* Perform monthly validation of the Office of the Chief Information Officer (OCIO) / Department of the Treasury invoices for WAN, LAN, Voice, and telecommunications services under TEIS task order requiring effective maintenance of supporting datasets in a dynamic, enterprise-level, managed services environment. * Development and implementation of validation procedures, tools, supporting documentation, and subsequent reporting for monthly invoices consisting of 10,000 or more lines of billing data with 100% accuracy. This includes collecting, consolidating, and grooming data from multiple sources to support ongoing maintenance of reference tables, identifying root causes and trends in billing errors and recommended corrective actions, creating recurring reports, and working with the OCIO to resolve billing issues. * Position requires MBI Security Clearance (Public Trust)

Oakton

* Reduced costs by finding ways to automate reports, data gathering, and order entry. On the EIS Circuit COS/USOC project, script reduced time/work cost by over 90%.* Created reports and tools for AT&T’s internal teams and external customers to smoothly transition Federal Government clients’ inventory from the FTS2001 contract to the Networx contract and from the Networx contract to EIS contract.* Performed billing error investigations. Followed up on resolutions and root cause analysis and closed all issues within 5 business days.* Installed approximately 400 charge codes for Networx & Standalone contracts annually.Managed AT&T Security Policy and Requirements and SOX compliance for 8 applications.