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Ed Ganze is a Director of Sales at DoorCheck. He possess expertise in graphic design, mac, photoshop, web design, graphics and 48 more skills.
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Director Of SalesDoorcheckSt. George, Ut, Us -
Director Of Product Knowledge | Customer Engagement | Product EvangelistTreering Jul 2021 - PresentUtah, United StatesDeveloped and refined learning strategies internally and externally using an LMS, resulting in greater product adoption and increased ARR by 93%.Transformed product knowledge training, leading to a 40% reduction in support calls by creating engaging and interactive eLearning courses.Implemented new e-learning strategies, generating video content, curriculum, webinars, and training events, resulting in a $2.6M increase in sales.Led project management for API integration, extracting user data from Treering app into Salesforce, increasing CSAT by 12%.Collaborated with Marketing, Sales, and Customer Support departments to ensure alignment while developing a Go-To-Market (GTM) strategy and customer lifecycle.Identified opportunities for growth, resulting in the most significant impact and ROI. -
Sr. Customer Success Manager - Team LeadTreering Nov 2019 - Oct 2021Utah, United StatesDeveloped and leveraged video technology to enhance the customer onboarding process.Increased annual customer retention rate (ARR) to 95%, with a target goal of 85%, by implementing strategic account management practices.Generated Salesforce reports to identify at-risk customers for targeted retraining efforts via LMS.Drove $289K in upsell revenue by leveraging data-driven engagement strategies tailored to customer needs.Managed a portfolio of 100+ high-value accounts (HVA), overseeing a total book of business of $1.4M+.Exceed customer satisfaction KPI score by 12%, with a target goal of 85%, by optimizing the customer service process by implementing targeted LMS training programs. -
Broadcast Journalism | Video Production EducatorGranite School District Aug 2017 - Nov 2019Utah, United States -
Regional Sales DirectorHerff Jones Aug 2012 - Sep 2017Utah, United StatesGrew new logo territory consisting of midmarket/enterprise accounts to $1.13 million in sales.Increased renewal rate to 98% by implementing a rewards system for new and existing customers.Developed training process for customers that resulted in 99.2% of on-time delivery of product.Utilized the RFP process to win State of Utah and Utah district-level accounts.Lead consultative sales using the Sandler Method.Tracked customer relationship management and organized data using Salesforce. -
Yearbook Adviser | Photojournalism | Web Design TeacherFort Bend Independent School District Jun 2008 - Aug 2012Texas, United StatesYearbook Adviser•Secured funding, purchased, and set up Mac computer lab•Oversee students as they develop and create the yearbook within a budget in excess of $200,000, selling 1500 copies.Photojournalism•Exposure•Composition•Adobe Lightroom & PhotoshopWeb Design•Site Development & Design•HTML•Adobe Flash & Photoshop -
Adjunct Faculty - Dept. Of Visual CommunicationsLone Star College Jan 2006 - Aug 2012Texas, United StatesIMED 1316 Web Design• HTML• Adobe Dreamweaver• Web Site Design & DevelopmentIMED 1345 Interactive Multimedia I• Drawing Vector Graphics• Animation• Web Design• GamingARTC 1302 Digital Imaging I• Raster/Bitmap Graphics• Luminosity adjustments• Color balance• Selections & MaskingIMED 1301 Intro to Multimedia• Digital Video & Audio• Raster vs. Vector Graphics• Image Maps/RolloversContinuing Education• Web Design (HTML)• Adobe Bridge/Photoshop -
Yearbook Adviser | Technology Applications TeacherKaty Isd Aug 2002 - Aug 2008Texas, United StatesSeventh/Eighth Grade Publications•Recognized three times by Taylor Publishing in Yearbook Yearbook as being in the top 5% of yearbook programs within the nation•First all color yearbook in KISD•First and only Digital Yearbook in KISDEighth Grade Technology Applications•Digital Imaging•Web Design•Gaming•Digital Video•Keyboarding•Graphic Design•ePortfolio -
TeacherAlief Isd Aug 1998 - Aug 2000Texas, United States1999 - 2000Sixth Grade Math1998 - 1999Fifth Grade Math / Science
Ed Ganze Skills
Ed Ganze Education Details
Frequently Asked Questions about Ed Ganze
What company does Ed Ganze work for?
Ed Ganze works for Doorcheck
What is Ed Ganze's role at the current company?
Ed Ganze's current role is Director of Sales.
What is Ed Ganze's email address?
Ed Ganze's email address is eg****@****nes.com
What is Ed Ganze's direct phone number?
Ed Ganze's direct phone number is +180155*****
What schools did Ed Ganze attend?
Ed Ganze attended University Of Houston-Clear Lake, Sam Houston State University.
What are some of Ed Ganze's interests?
Ed Ganze has interest in Cycling.
What skills is Ed Ganze known for?
Ed Ganze has skills like Graphic Design, Mac, Photoshop, Web Design, Graphics, Photography, Dreamweaver, Multimedia, Curriculum Design, Adobe Creative Suite, Journalism, Digital Photography.
Who are Ed Ganze's colleagues?
Ed Ganze's colleagues are Jamie Tipton, Kylie Roberts, Taylor Thomas, Jennifer Thompson, Codey Vance, Mia Wilson, Zoe Rodriguez.
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