Edgar Ahimbe Email & Phone Number

Toronto, Ontario, Canada

Identifying customer banking needs and providing customized solutions that result in memorable experiences

Vaughan, Ontario, Canada

• Investing time in nurturing customer relationships across diverse client backgrounds to develop long term relationships and good will, delivering superior customer service and reviewing the investment portfolio with.
• Holistic approach to discovering customer needs by listening to understanding what they need for nurturing strong and long-standing relationships
• Adept at designing customized financial plans based on the financial goals and risk appetite of the customer
• Possess strong communications skills to work across collaborative teams
• Committed builder of customers plans aimed at educating them, providing relevant insights and expert advice to help them achieve their competitive goals
• Develops, retains and grows business ideas to deliver individual and team sales goals that support a positive customer-centric experience with banking solutions

Kampala Capital City, Kampala, Uganda

• Responsible for growing the assets and liabilities business of the branch as per defined budgets; and managing costs so as to maximize the profitability of the branch while handling and overseeing all operational and.
• Revamped deposits growth within the branch and met or exceeded all work plan goals by 34%
• Revamped loan portfolio growth by exceeding the set target by 11% through strategic selling of pertinent bank products and services
• Enriched the customer base and drove migration of to the online banking channel by 4%

Kampala, Uganda

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Kampala Capital City, Kampala, Uganda

• Responsible for growing the assets and liabilities business of the branch as per defined budgets; and managing costs so as to maximize the profitability of the branch while handling and overseeing all operational and.
• Planned, directed and supervised daily operations providing coaching, guidance, motivation and training to over 80 staff. Promoted compliance with service standards and teamwork
• Executed customer deposits growth at an average of 23% annually
• Monitor volume of inquiries and service requests ensuring that our customer base grew by an average of 2,000 clients annually
• Established a cost awareness culture in the branches by maintaining cost variances against budget within the range of -5% to 5%
• Oversaw the growth of the loan portfolio at an average of 18% by promoting existing and new bank products and services into new markets