Edgar Ahimbe Email & Phone Number

Toronto, Ontario, Canada

Identifying customer banking needs and providing customized solutions that result in memorable experiences

Vaughan, Ontario, Canada

• Investing time in nurturing customer relationships across diverse client backgrounds to develop long term relationships and good will, delivering superior customer service and reviewing the investment portfolio with recommendations; committed to ensure regulatory compliance• Holistic approach to discovering customer needs by listening to understanding what they need for nurturing strong and long-standing relationships• Adept at designing customized financial plans based on the financial goals and risk appetite of the customer• Possess strong communications skills to work across collaborative teams • Committed builder of customers plans aimed at educating them, providing relevant insights and expert advice to help them achieve their competitive goals• Develops, retains and grows business ideas to deliver individual and team sales goals that support a positive customer-centric experience with banking solutions• Well conversant with the use of Ms Office to accomplish tasks in financial planning and process improvement

Kampala Capital City, Kampala, Uganda

Responsible for growing the assets and liabilities business of the branch as per defined budgets; and managing costs so as to maximize the profitability of the branch while handling and overseeing all operational and human resource aspects of the branch.• Revamped deposits growth within the branch and met or exceeded all work plan goals by 34%• Revamped loan portfolio growth by exceeding the set target by 11% through strategic selling of pertinent bank products and services • Enriched the customer base and drove migration of to the online banking channel by 4%

Kampala, Uganda

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Kampala Capital City, Kampala, Uganda

Responsible for growing the assets and liabilities business of the branch as per defined budgets; and managing costs so as to maximize the profitability of the branch while handling and overseeing all operational and human resource aspects of the branch.• Planned, directed and supervised daily operations providing coaching, guidance, motivation and training to over 80 staff. Promoted compliance with service standards and teamwork• Executed customer deposits growth at an average of 23% annually• Monitor volume of inquiries and service requests ensuring that our customer base grew by an average of 2,000 clients annually• Established a cost awareness culture in the branches by maintaining cost variances against budget within the range of -5% to 5%• Oversaw the growth of the loan portfolio at an average of 18% by promoting existing and new bank products and services into new markets