Edgar Bazan

Edgar Bazan Email and Phone Number

Deskside Tech III @ One America Financial
California, United States
Edgar Bazan's Location
San Diego County, California, United States, United States
Edgar Bazan's Contact Details

Edgar Bazan personal email

Edgar Bazan phone numbers

About Edgar Bazan

I am a very big advocate of the saying "when you love what you do you'll never work a day in your life!" That saying is what I am looking to obtain, to be part of a company where its not just a job, but my career. To be able to say " I don't just work there, its what I do."

Edgar Bazan's Current Company Details
One America Financial

One America Financial

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Deskside Tech III
California, United States
Edgar Bazan Work Experience Details
  • One America Financial
    Deskside Tech Iii
    One America Financial
    California, United States
  • Cognizant
    Senior Systems Engineer
    Cognizant Oct 2016 - Present
    San Diego, California
    • Provide support and technical assistance for remote and on-site employees• Manage and document support requests using Service Now• Provide weekly inventory and asset management reports for end user equipment • Utilize SCCM to image computers, install new software and update existing programs• Configure and troubleshoot Avaya IP phones• On-site technical resource for all server room equipment installations and troubleshooting
  • One America Financial Partners
    Deskside Support
    One America Financial Partners Oct 2016 - Present
    San Diego
    • Provide support and technical assistance for remote and on-site employees• Manage and document support requests using Service Now• Provide weekly inventory and asset management reports for end user equipment • Utilize SCCM to image computers, install new software and update existing programs• Configure and troubleshoot Avaya IP phones• On-site technical resource for all server room equipment installations and troubleshooting
  • Sdcr Business Systems
    Help Desk Technician
    Sdcr Business Systems Nov 2014 - Oct 2016
    Greater San Diego Area
    - Field Incoming Help Desk Inquiries Via Phone or Email.- Document All Inquiries Via Ticketing System.- Manage Personal Queue By Following Up With Inquires that have been opened.- Follow Up With Users That Call In To Assure That their Issue Was Resolved Properly.- Part of the Escalation Team Where We Handle High level Skills Like Upgrades, Processor Changes. - Provide Support to Other Techs That Might Need Assistance With Issues They Are Not Familiar With.
  • Productivity Associates Inc.
    Level 2/Team Lead
    Productivity Associates Inc. Apr 2010 - Nov 2014
    San Diego, Ca
    • Managing a team including training, troubleshooting, process development and account management.• Provide Level 1 end user customer service and technical support to various different clients via inbound and outbound telephone calls (VOIP) and email generated tickets• Walk users through preliminary troubleshooting steps for in-house proprietary programs and applications used at end user level for various clients• Provide desktop support, reset passwords, unlock network accounts in Active Directory, kill CITRIX Sessions• Provide level 1 hardware technical support via telephone (All clients)• Routing, management and escalation of tickets through an in-house developed ticketing system• Provide remote support via remote assistance software, Bomgar.

Edgar Bazan Skills

Help Desk Support Business Information It Management Call Centers Software Computer Hardware Communication Pos Client Relations Process Implementation Employee Training Social Media Gaming It Outsourcing Helping Clients Succeed Active Directory Acronis True Image Password Management Databases Switches Windows 7 Sql Technical Support Customer Service System Administration Project Management Cabling Windows Xp Windows Networking Troubleshooting Team Leadership

Edgar Bazan Education Details

Frequently Asked Questions about Edgar Bazan

What company does Edgar Bazan work for?

Edgar Bazan works for One America Financial

What is Edgar Bazan's role at the current company?

Edgar Bazan's current role is Deskside Tech III.

What is Edgar Bazan's email address?

Edgar Bazan's email address is 84****@****ail.com

What is Edgar Bazan's direct phone number?

Edgar Bazan's direct phone number is +161990*****

What schools did Edgar Bazan attend?

Edgar Bazan attended Ashford University, Uei College.

What skills is Edgar Bazan known for?

Edgar Bazan has skills like Help Desk Support, Business Information, It Management, Call Centers, Software, Computer Hardware, Communication, Pos, Client Relations, Process Implementation, Employee Training, Social Media.

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