Edgar C.
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Edgar C. Email & Phone Number

Continuous Improvement Lead | Guest Service Management Expert | Quality Assurance Specialist “Championing Business Process Success by Commanding Change Management Initiatives" at CommuteAir
Location: Washington, District Of Columbia, United States 11 work roles 4 schools
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Role
Continuous Improvement Lead | Guest Service Management Expert | Quality Assurance Specialist “Championing Business Process Success by Commanding Change Management Initiatives"
Location
Washington, District Of Columbia, United States
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Edgar C. is listed as Continuous Improvement Lead | Guest Service Management Expert | Quality Assurance Specialist “Championing Business Process Success by Commanding Change Management Initiatives" at CommuteAir, a company with 909 employees, based in Washington, District Of Columbia, United States. AeroLeads shows a matched LinkedIn profile for Edgar C..

Edgar C. previously worked as Flight Attendant at United Airlines and Flight Attendant at Commuteair. Edgar C. holds Bachelor Of Science - Bs from Howard University.

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CommuteAir

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About Edgar C.

"As we look ahead into the next century, leaders will be those who empower others." - Bill GatesSpearheading efficiency and productivity for several cross-departmental objectives, I have learned the importance of the minute aspects of diverse projects I have led in the past. Leading as a People Manager has contributed to my growth not only as an employee but as a person. I am able to steer the success of operations through continuous improvement initiatives throughout my 10+ years of tenure for diverse roles.Through my inimitable desire to ensure guest service success, I have advocated for maximum process improvement to mobilize functions outside of my scope of work throughout tenure, having applied fast-paced problem-solving skills in multiple instances.As a Customer Service Management Professional, I demonstrate my superior program monitoring and execution skills when I:➡ Provided instruction, including emergency evacuation procedures to a daily average of 10+ passengers.➡ Delivered multifaceted assistance to teachers on classroom facilitation for classes of 10+ students throughout tenure. ➡ Aided 10+ individuals living with various developmental disabilities to support the enablement of self-directed lives.The passion for this industry emanates from my experiences to observe the value that it brings to society, thus pushing me to realize that each and every guest issue mitigated is able to influence the long-term success of the company.As an extraordinary team player, I am able to steer the coordination of multiple diverse departments as the executive key point person. Serving for client-facing operations as well as back-office administration has taught me to execute tasks with a mindset that encompasses all parties involved.If you're in need of a professional with a longstanding background of quality assurance, process improvement, and extensive sales management experience, then we should definitely connect!You can reach me on here or via e-mail at edgar.cooper@bison.howard.eduExpertise: Cross-functional Teamwork | Adaptability | Problem-solving Skills | Project Management | Exceptional Customer Service | Report Development

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Edgar C.'s current company

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CommuteAir
Commuteair
Continuous Improvement Lead | Guest Service Management Expert | Quality Assurance Specialist “Championing Business Process Success by Commanding Change Management Initiatives"
Washington, DC
Website
Employees
909
AeroLeads page
11 roles

Edgar C. work experience

A career timeline built from the work history available for this profile.

Continuous Improvement Lead | Guest Service Management Expert | Quality Assurance Specialist “Championing Business Process Success By Commanding Change Management Initiatives"

Washington, DC

Flight Attendant

Current
May 2024 - Present

Flight Attendant

Current

Philadelphia, Pennsylvania, United States

Oct 2022 - Present

Teacher Assistant

Washington DC

This is the role wherein senior management entrusted me with more leverage with regards to upper-level decision making for an organization throughout tenure. My expertise in the field came in particularly handy when I acknowledged and adjusted to students' unique learning styles and acted accordingly to assist them effectively. My analytical skills also.

Aug 2022 - Oct 2022

Direct Support Professional

Sliver Springs, MD

This particular role entailed the continuous accuracy for several functions, requiring me to track each process in the most efficient way. I advocated for communications as the company’s frontline ambassador for both back-office operations and front-end interactions. Senior management recognized me for ensuring optimum quality management by successfully.

Oct 2020 - Feb 2022

Certified Nursing Assistant

Fort Washington, MD

My passion for assistance greatly flourished at this position as I held the leadership for both nursing functions and administrative work. I had started to realize that I had potential outside my known industry when acting as a patient advocate by documenting assessments and reporting cases requiring further intervention throughout tenure. This was the.

May 2020 - Oct 2020

Community Support Specialist

Greater Pittsburgh Area

  • Efficiently facilitated flow of patients by ensuring timely evaluation according to patient health care needs.
  • Utilized analytical skills in collaboration with other members on the overall direction and strategy of patient objectives.
  • Acted as the liaison between medical staff and patients by assisting with scheduling of care procedures for patients.Key Accomplishments:
  • Instructed and advised 10+ clients on issues such as household cleanliness, hygiene, and nutrition.
Sep 2015 - Feb 2019

Sales Manager

Monitor and analyze overall day to day operations, sales goals, trends, gross- margins, and all accounting to include calendar year projections. Recruit, interview and hire associates. Ensuring daily staffing and usage of PASS hours. Trained on Human Resource regulatory guidelines, compliance, initiatives, and company’s policies and procedures. Execute and.

Aug 2012 - Aug 2015

Shift Supervisor

Supervised and maintained work standards for a Retail operation. Passed along product knowledge information, incentives and promotions. Monitored customer preferences to determine focus of sales as well as suggest products. Respond to customer inquiries and complaints ensuring excellent customer service standards. Prepared and process payroll to include.

Apr 2011 - Aug 2012

Direct Care Staff

Instruct and advise clients on issues such as household cleanliness, utilities, hygiene and nutrition. Perform health care related task (monitoring vital signs, medication, etc.) under the supervision of registered Nurses and Physiotherapists. Transported clients to offsite locations.

Mar 2008 - Nov 2011
4 education records

Edgar C. education

High School Diploma

Kennesaw Mountain High School

Activities and Societies: French Club FBLA (Future Business Leaders of America)

FAQ

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What company does Edgar C. work for?

Edgar C. works for CommuteAir.

What is Edgar C.'s role at CommuteAir?

Edgar C. is listed as Continuous Improvement Lead | Guest Service Management Expert | Quality Assurance Specialist “Championing Business Process Success by Commanding Change Management Initiatives" at CommuteAir.

Where is Edgar C. based?

Edgar C. is based in Washington, District Of Columbia, United States while working with CommuteAir.

What companies has Edgar C. worked for?

Edgar C. has worked for Commuteair, United Airlines, Piedmont Airlines, District Of Columbia Public Schools (Dcps), and Individual Advocacy Group.

How can I contact Edgar C.?

You can use AeroLeads to view verified contact signals for Edgar C. at CommuteAir, including work email, phone, and LinkedIn data when available.

What schools did Edgar C. attend?

Edgar C. holds Bachelor Of Science - Bs from Howard University.

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