Edgar Martinez Email & Phone Number

Winston-Salem, North Carolina, United States

•Increased sales as Best Buy's Lively brand advocate by providing exceptional service.•Utilized training to become a Lively product authority and teach over 30 Best Buy Employees.•Employed active listening to identify customer needs and generate leads.

Clemmons, North Carolina, United States

• Provided exceptional customer service by ensuring that online grocery orders were fulfilled accurately and on time.•Promoted department services and offerings to customers, and respond to inquiries and requests in a timely and professional manner.•Worked collaboratively with other team members to receive and stock merchandise, organize and maintain the work area, and complete the required paperwork.

North Carolina, United States

• Performed data entry and completed proper paperwork.• Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.• Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.• Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Winston-Salem, North Carolina, United States

• Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying the advantages and disadvantages of each product, and explaining products by ratings.• Kept customers and other employees up-to-date on the latest devices and technology by performing frequent product demonstrations.• Upsold customers by recommending accessories and promotions to increase revenue.• Troubleshoot technical concerns regarding cell phone operations, applications, and… Show more • Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying the advantages and disadvantages of each product, and explaining products by ratings.• Kept customers and other employees up-to-date on the latest devices and technology by performing frequent product demonstrations.• Upsold customers by recommending accessories and promotions to increase revenue.• Troubleshoot technical concerns regarding cell phone operations, applications, and performance. Show less

North Carolina, United States

• Listened to customer details and offered matching solutions to meet various requirements.• Maintained current knowledge of applicable sales and product changes in order to provide the best possible service for all customer needs.• Assisted in product placement and visual merchandising, maintaining an attractive and inviting appearance.• Achieved monthly sales goals by promoting product benefits and enrolling new clients.