Eddie Drummond Email & Phone Number
Who is Eddie Drummond? Overview
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Eddie Drummond is listed as Risk and Compliance at Founders Pledge, a company with 262 employees, based in Peterborough, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Eddie Drummond.
Eddie Drummond previously worked as Risk and Compliance Manager at Founders Pledge and Global Data Protection and Post-Order Fraud Operations Manager at Wayfair. Eddie Drummond holds Bachelor’S Degree, Strength And Conditioning Science from St. Mary’S University, Twickenham.
Email format at Founders Pledge
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About Eddie Drummond
I have proven experience in developing and implementing innovative fraud prevention strategies, using data analysis, product collaboration, and process improvement. I have successfully led multiple fraud and scam teams across the EU and globally, creating a culture of excellence, accountability, and customer focus. I have also achieved significant savings and customer satisfaction by shaping and driving the EU Scam Prevention roadmap and initiatives. I am always looking for new ways to enhance our service proposition and customer experience, while ensuring compliance and data protection.
Eddie Drummond's current company
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Eddie Drummond work experience
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Global Data Protection And Post-Order Fraud Operations Manager
Eu Fraud And Scam Operations Manager
Lead the EU Fraud and Scam Department, consisting of multiple Fraud Teams and Scam Prevention Teams.Responsible for the development, implementation, and documentation of innovative fraud prevention strategies by analyzing large sets of transactional data.Work closely with Product Strategy Managers, Data Scientists, and Engineers to identify and evaluate.
Eu Scam Prevention Operations Manager
Own, shape, and drive the EU Scam Prevention roadmap, developing goals, OKRS, and KPIs to drive maximum savings.Responsible for driving a multitude of projects from sizing scam impact, creating a 6-12 month roadmap, as well as rolling out Scam Prevention initiatives in the EU.Working cross-functionally and coordinating across a number of teams including.
De Cs Operations Manager
Manage an organisation of 5+ Customer Service Managers and 100-150 Customer Service Associates.Drive a continuous improvement ethos and directly influence the customer and colleague experience.Responsible for the overall direction and performance of the teams. Set the vision, direction, and culture of the organisation in a virtual environment.
Resolution Department Manager
Customer Service Manager
Lead and motivate a team of customer service associates through 1:1s,behavioral and customer‑handling coaching and individual development plans; develop talent and manage team performance in order to meet and exceed customer satisfaction goalsCommunicate and deliver Amazon CS vision, direction and culture, ensuring that each CSA is constantly answering the.
Applecare Team Manager
Motivating the team to achieve high standards and KPI targets by providing prompt and accurate information on individual performance to create a positive working environment. Supervision and Focus Management for German Speaking Phone Support Teams onsite and at home advisors with iOS, Beats and Apple Watch technical skills.Responsible for making sure that.
Team Leader
Working to develop and manage the German Customer Service team through coaching and feedback. Using my knowledge to manage workflows whilst ensuring that the company policies and procedures are being followed. Analysing relevant data and KPI’s in order to provide appropriate feedback to indicate changes in the business. Always exhibiting a positive and.
Customer Service Representative
Assisting with new customers’ enquiries and processing orders received via telephone, fax, e-mail or internet from German speaking markets. Working proactively in the area of customer retention by providing a consistently high standard of customer service and support. Have an in depth and current understanding of the Company’s products and business.
Store Supervisor
Working collaboratively with the manager to oversee and manage the sales, store team and overall running of the store. Driving and maximising sales and profitability of the store. Managing team members performance effectively including training, coaching and addressing poor performance and recognising good performance. Responsibility for cash, stock.
Sales Account Manager
Meeting sales targets by proactively up-selling and cross selling at every opportunity. Working as a team member with both the Area Sales Managers and Inside Sales Reps. Fostering customers’ requirements using consultative selling techniques and customer service skills.
Duty Manager
Responsible for the health and safety of the gym facility, checking memberships, inducting new gym members, ensuring proper use of facilities and equipment and setting up facilities for bookings and external clubs and athletic teams. Supervising 3 other members of staff.
Colleagues at Founders Pledge
Other employees you can reach at founderspledge.com. View company contacts for 262 employees →
Stephen Zinser
Colleague at Founders PledgeGreater London, England, United Kingdom, United Kingdom
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Alex Sajben
Colleague at Founders PledgeLos Angeles, California, United States, United States
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Isobel Morton
Colleague at Founders PledgeLondon, England, United Kingdom, United Kingdom
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Sasha Cooper
Colleague at Founders PledgeLondon, England, United Kingdom, United Kingdom
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Lizzi Amartey
Colleague at Founders PledgeUnited Kingdom, United Kingdom
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Molly Mcfarland
Colleague at Founders PledgeSan Francisco, California, United States, United States
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Jeray Wang
Colleague at Founders PledgeZhuhai, Guangdong, China, China
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Amalashri (Ariane Bouché)
Colleague at Founders PledgeUnited Kingdom, United Kingdom
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Beethoven Gerber
Colleague at Founders PledgeSan Francisco, California, United States, United States
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Victoria Nelmes
Colleague at Founders PledgeWarrington, England, United Kingdom, United Kingdom
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Eddie Drummond education
Bachelor’S Degree, Strength And Conditioning Science
High School, Maths, Physics, Psychology, German
Frequently asked questions about Eddie Drummond
Quick answers generated from the profile data available on this page.
What company does Eddie Drummond work for?
Eddie Drummond works for Founders Pledge.
What is Eddie Drummond's role at Founders Pledge?
Eddie Drummond is listed as Risk and Compliance at Founders Pledge.
Where is Eddie Drummond based?
Eddie Drummond is based in Peterborough, England, United Kingdom while working with Founders Pledge.
What companies has Eddie Drummond worked for?
Eddie Drummond has worked for Founders Pledge, Wayfair, Amazon, Apple, and Lifeplus.
Who are Eddie Drummond's colleagues at Founders Pledge?
Eddie Drummond's colleagues at Founders Pledge include Stephen Zinser, Alex Sajben, Isobel Morton, Sasha Cooper, and Lizzi Amartey.
How can I contact Eddie Drummond?
You can use AeroLeads to view verified contact signals for Eddie Drummond at Founders Pledge, including work email, phone, and LinkedIn data when available.
What schools did Eddie Drummond attend?
Eddie Drummond holds Bachelor’S Degree, Strength And Conditioning Science from St. Mary’S University, Twickenham.
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