Edgar Espino Email & Phone Number

Washington, DC, US

Washington, District Of Columbia, United States

• Conduct Airbnb market research in the DC area for revamping client listings to increase prospect engagement and increase bookings to an ~90% monthly booking rate.
• Provide professional photography services.
• Periodic service feedback to improve operational procedures with property owners.
• Nurture positive guest interaction during bookings to increase listing ratings for owners.

Washington, District Of Columbia, United States

• Advise clients on real estate market conditions, legal requirements, and team-based initiatives to facilitate four million dollars in sales.
• Prepare marketing materials, hosted open houses, and participation in Bright MLS.
• Communicate with potential prospects to gauge their personal situation and create tailored plans in preparation to purchase or sale of real estate properties.

Washington D.C. Metro Area

• Conducted one-on-one consultations with potential clients to assess pet care needs and logistics in relation with existing clients.
• Maintained flexible scheduling with pet schedules to be flexible to change upon last minute needsfrom clients
• Developed a customer focused mindset to improve customer satisfactory past traditionalrequirements in pet care.
• Nurtured strong customer loyalty and referral-based business to service over 100 different customers by the end of my first year with an 89% repeat business rate.

Syracuse, New York Area

• Performed day-to-day services and managerial support at various food service locations on campus.
• Provided training for new employees on policy and procedures, instructing them on food safety andproper hygiene for servicing customers.
• Assisted in completing equipment operation and inventory checklists for the different cafes.
• Acted as managerial figure when resolving customer issues or concerns when higher managementwas unavailable, included tasks such as: currency handling, order issues, allergy and safety concernson products.

Syracuse, NY

• Conducted data analysis from survey results to revise spring/summer menus.
• Assisted in recipe sourcing and development to provide a more appealing, consistent product.
• Developed logistical and teamwork skills through participation in Meals on Wheels’ production, packaging, and delivery side of organization.

Washington D.C. Metro Area

• Seasonal Worker (Summers)***
• Assisted in upper level tasks: inventory receiving and quality check, cash counting, and address customer complaints/questions
• Worked opening, day, and closing shifts
• Performed all crew tasks/positions: Cashier, In-line. Prep, Grill/Cook, Dish-washing, FOH maintenance, and Restocking.

Morgantown, WV

• Provided audio and visual technical support for various events at University student center (The Lair)
• Consulted with customers to accurately provide proper equipment needed for their events.
• Worked on team projects for major events requiring efficient communication between members.
• Complete event summary reports for billing and record keeping: detailed what services and equipment were provided to clients, issues that were brought up and addressed, time spent with client and participating in events.

Wsahington, DC

• Image firm PC’s and laptops to the firms specification
• Setup, configured, and maintained audio-visual equipment and other electronic devices for presentation or conference.
• Aided in a Windows OS upgrade project for DC firm location.
• Maintained inventory listing for equipment location and status