Edgar Gonzalez

Edgar Gonzalez Email and Phone Number

washington, district of columbia, united states
Edgar Gonzalez's Location
Signal Hill, California, United States, United States
About Edgar Gonzalez

Results-oriented professional with strong communication, interpersonal, connection, and organization skills, superior ability to work alone, highly motivated, looking to expand my portfolio and continue on the road to success

Edgar Gonzalez's Current Company Details
American Red Cross Training Services

American Red Cross Training Services

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BPO Specialist
washington, district of columbia, united states
Employees:
199
Edgar Gonzalez Work Experience Details
  • Win-Win Solutions
    Chief Executive Officer
    Win-Win Solutions 2017 - Present
    Signal Hill, California, United States
    Managing all marketing for the company and activities within the marketing department.Developing the marketing strategy for the company in line with company objectives.Co-ordinating marketing campaigns with sales activities.Overseeing the company’s marketing budget.Creation and publication of all marketing material in line with marketing plans.Planning and implementing promotional campaigns.Manage and improve lead generation campaigns, measuring results.Overall responsibility for brand management and corporate identityPreparing online and print marketing campaigns.Monitor and report on effectiveness of marketing communications.Creating a wide range of different marketing materials.Working closely with design agencies and assisting with new product launches.Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.Analysing potential strategic partner relationships for company marketing.
  • American Red Cross Training Services
    Paramedic Volunteer
    American Red Cross Training Services Feb 2020 - Present
  • Eminence Metrology Llc
    Metrology Technician
    Eminence Metrology Llc 2020 - Present
    Sales and Marketing Director
  • Pfd Aerospace
    General Manager
    Pfd Aerospace Nov 2019 - Present
    Baldwin Park, California, United States
    P.F.D. AEROSPACE Is a family Business We literally work together as a family. I'm the GM at your service. Our Expertise in Precision Metal Forming and Deburring Provides our clients High Quality Products in the Aerospace Industry.
  • Savvytech-Solutions
    Director Of Client Relations
    Savvytech-Solutions Nov 2018 - Present
    San Diego California
    Building and maintaining relationships with clients and key personnel within customer companies.Conducting business reviews to ensure clients are satisfied with their products and services.Alerting the sales team to opportunities for further sales within key clients.Letting customers know about other products the company offers.Attending meetings with clients to build relationships with existing accounts.Achieving client relationship targets and KPI’s as set by the Head of Sales.Working closely with Account Managers and Sales Consultants.Escalating and resolving areas of concern as raised by clients.Carrying out client satisfaction surveys and reviews.Monitoring company performance against service level agreements and flagging potential issues.Updating the CRM and ensuring account managers are aware of changes within clients.Passing leads to the sales team and following up on progress.Liaising with internal departments to ensure client needs are fulfilled effectively.eddie@savvytech-solutions.com
  • Emar Offshore Services
    Telemarketer Agent
    Emar Offshore Services Mar 2015 - Nov 2018
    Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.Deliver promotional presentations to current or prospective customers.Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.Contact current or potential customers to promote products or services.Explain products or services and prices, and answer questions from customers.Explain technical product or service information to customers.Answer customer questions about goods or services.Obtain customer information such as name, address, and payment method, and enter orders into computers.Maintain records of customer accounts.Record names, addresses, purchases, and reactions of prospects contacted.Maintain records of customer accounts.Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.Identify potential customers.Adjust sales scripts to better target the needs and interests of specific individuals.Develop content for sales presentations or other materials.Answer telephone calls from potential customers who have been solicited through advertisements.Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.Contact current or potential customers to promote products or services.Maintain records of contacts, accounts, and orders.Maintain records of customer accounts.Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.Schedule appointments with prospective customers.Conduct client or market surveys to obtain information about potential customers.Monitor market conditions or trends.
  • Nations Info Corp
    Customer Service Specialist
    Nations Info Corp Feb 2014 - Jun 2017
    Santa Barbara, California Area
    Top Agent then promoted to Recruiter where the job involved Development recruitment goals and objectivesDevelop sustainable recruiting strategy based on our goals and needsSource passive candidatesSearch resume databases for the most fit candidatesCommunicate with Hiring ManagersDetermine the effectiveness and success of current recruiting plans and strategiesBuild talent networks to find qualified active and passive candidates Use multi channel approach to recruitIdentify key recruiting KPIs Plan and implement a Recruitment Marketing and Employer Branding strategy to attract high quality applicantsReview applicants to evaluate if they meet the position requirementsAdhere to laws, rules and regulations Adhere to personal data privacy regulationsPrepare a report on a weekly basis for the tasks completed or in progress
  • 555 Leads & Services
    Shift Supervisor
    555 Leads & Services Jun 2012 - Apr 2014
    Greater Nashville Area, Tn
    Receive emergency and non-emergency calls and record significant informationAddress problems and requests by transmitting information or providing solutionsReceive and dispatch orders for products or deliveriesPrioritize calls according to urgency and importanceUse radio, phone or computer to send crews, vehicles or other field units to appropriate locationsMonitor the route and status of field units to coordinate and prioritize their scheduleProvide field units with information about orders, traffic, obstaclesand requirementsEnter data in the computer system and maintain logs and records of calls, activities and other information

Edgar Gonzalez Skills

Business Process Outsourcing Customer Relationship Management Computer Literacy Online Research Personnel Management Navigation Customer Retention Recruiting International Sales Business To Business Outsourcing Management Offshore Outsourcing Outsourcing Contact Centers Customer Service Direct Marketing Lead Generation Project Management Contact Center Consultant Consultant Sales Management Call Center Development Account Management Employee Training Training Management Team Motivation Sales Motivation Team Building Team Management Team Coordination Distributed Team Management Teamcenter Small Business Consulting Sales Sales Operations Setting Appointments Dispatch

Frequently Asked Questions about Edgar Gonzalez

What company does Edgar Gonzalez work for?

Edgar Gonzalez works for American Red Cross Training Services

What is Edgar Gonzalez's role at the current company?

Edgar Gonzalez's current role is BPO Specialist.

What skills is Edgar Gonzalez known for?

Edgar Gonzalez has skills like Business Process Outsourcing, Customer Relationship Management, Computer Literacy, Online Research, Personnel Management, Navigation, Customer Retention, Recruiting, International Sales, Business To Business, Outsourcing Management, Offshore Outsourcing.

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