Role listed
Adriana'S
Who is Edgar Grajeda? Overview
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Quick answer
Edgar Grajeda is listed as Insurance Agent at Adriana's, based in Los Angeles, California, United States. AeroLeads shows a matched LinkedIn profile for Edgar Grajeda.
Edgar Grajeda previously worked as Reporting Analyst at Omni Interactions and WFM Analyst at Telus International Central America. Edgar Grajeda holds Law from Universidad De San Carlos De Guatemala.
Company email context
Email format at Adriana's
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Adriana's
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Profile bio
About Edgar Grajeda
I have been working in the call center industry for about 10 years; I started as a customer service agent taking calls, chats, and emails. Then I was promoted as a backup supervisor. I supervised the main supervisor´s team members, including real-time monitoring, coaching sessions, feedback sessions, and 1x1 meeting to help the team members improve metrics.Then I was promoted as WFM RTA-Real Time Analyst, I was in charge of real-time monitoring, creating, and managing reports such as attendance, performance, and aux usage. Also, in control of MBR, WBR, and other management reports.Currently, I am working as a Reporting Analyst for different programs by creating and managing production reports from an account and team members' perspective; analyzing historical, real-time data to predict future trends and make wise decisions to improve efficiency and effectiveness.
Current workplace
Edgar Grajeda's current company
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4 roles
Edgar Grajeda work experience
A career timeline built from the work history available for this profile.
Insurance Agent
Reporting Analyst
As a reporting analyst, I was in charge of analyzing data to build and manage reports using Power BI; also connecting data through excel online files, data flows and APIs.
Mar 2021 - Nov 2022
Wfm Analyst
May 2017 - Mar 2021
1 education record
Edgar Grajeda education
FAQ
Frequently asked questions about Edgar Grajeda
Quick answers generated from the profile data available on this page.
What company does Edgar Grajeda work for?
Edgar Grajeda works for Adriana's.
What is Edgar Grajeda's role at Adriana's?
Edgar Grajeda is listed as Insurance Agent at Adriana's.
Where is Edgar Grajeda based?
Edgar Grajeda is based in Los Angeles, California, United States while working with Adriana's.
What companies has Edgar Grajeda worked for?
Edgar Grajeda has worked for Adriana'S, Omni Interactions, and Telus International Central America.
How can I contact Edgar Grajeda?
You can use AeroLeads to view verified contact signals for Edgar Grajeda at Adriana's, including work email, phone, and LinkedIn data when available.
What schools did Edgar Grajeda attend?
Edgar Grajeda holds Law from Universidad De San Carlos De Guatemala.
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