Edgar Lain Email & Phone Number

Salt Lake City, UT, US

Lehi, Utah

Greater Salt Lake City Area

• Zions First National Bank – Salt Lake City, Utah April 2014 - PresentQuality Assurance Analyst III – Contractor/TekSystems
• Integration, Regression, Smoke, Ad-hoc and Acceptance testing – Multiple platforms/devices
• Major Integration and Regression testing for new builds – Staging, Beta and Prod environments
• Test Integration of 6 different Affiliates simultaneously on multiple devices and platforms
• Testing Tools used – Test Link 1.8, Jira and SharePoint
• Extensive Mobile Remote Deposit Capture (mRDC) testing for iPhone, iPad, Android and SWAP

Holiday, Utah

• QA Engineer.Skill Sets:Test script planning, writing and execution. Currently the main tool i'm using is HP QC ALM and Sprinter. I also use Echo Contact.3.2, Echo System Manager as well as EchoInsite2.0 and CCPulse.
• Building test plans in HP QC ALM 11.0 and Empirix CallMaster Hammer Automation
• Executing written test strategies within Sprinter application
• Experience with documentation of client requirements and execution plans
• Microsoft Visio Studio experience and ability to read Visio created requirements
• Experience in reading log files to determine root cause of test failures

Greater Salt Lake City Area

• LMS modification for content, image, duration, title course/video upload and alphabetizing
• Web Service Application and Mobile testing
• Scorm course delivery, mod and hack bloat ware for server upload of new courses
• Basic Brightcove.mov upload and tweaking LiveClicks Excelerators video modules
• QA of all storyline courses and video’s for present and upcoming client beta’s
• Jira Experience creating new tasks, capturing, logging bugs, requesting enhancements

Greater Salt Lake City Area

Follow PRD procedures and documents to optimize best test results for developers and clientPrioritized and documented on the Microsoft Visual Studios TFS and Sharepoint platformFunctional, Performance and Regression Testing Analysis - (Black Box) TestingSimultaneously addressed multiple client and internal interactions based on project requirementsTest.

Greater Salt Lake City Area

• UAT, Sanity, Usability, Smoke, Ad-hoc, Regression, Integration, Performance and Boundaries testing
• Archived and prioritized client interactions on the Microsoft Visual Studios TFS database platform
• Executed black box testing in beta, staging and Prod for web based and Mobile environments
• Tested web based sites and Mobile applications of customer requirements in an In Depth end to end test
• Tracked client interactions with software developers to ensure adequate response times
• Daily Scrum meetings to insure accurate day to day tasks for Product backlog/backlog, current and upcoming sprints

Proactively identify quality and customer service issues and opportunities for process improvement Built tickets in Salesforce database to increase service response times and track customer interactions Completed weekly and monthly reports, data entry, and any other technical support functions Support all customer accounts including but not limited to.

Education record

Activities and Societies: Liberal Arts, Modern English and TA.

Certification