Edgar Lopes
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Edgar Lopes Email & Phone Number

Head of Claims and Customer Service Governance and QA and Anti-Fraud Coordinator at Zurich Insurance Company Ltd
Location: Lisbon, Lisbon, Portugal 7 work roles 2 schools
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Role
Head of Claims and Customer Service Governance and QA and Anti-Fraud Coordinator
Location
Lisbon, Lisbon, Portugal
Company size

Who is Edgar Lopes? Overview

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Edgar Lopes is listed as Head of Claims and Customer Service Governance and QA and Anti-Fraud Coordinator at Zurich Insurance Company Ltd, a company with 45683 employees, based in Lisbon, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Edgar Lopes.

Edgar Lopes previously worked as Chief Risk Officer (CRO) at Zurich Insurance Company Ltd and Internal Audit Director at Zurich Insurance Company Ltd. Edgar Lopes holds Pós Graduação Em Auditoria E Revisão De Contas from Overgest Iscte.

Company email context

Email format at Zurich Insurance Company Ltd

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Zurich Insurance Company Ltd

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Profile bio

About Edgar Lopes

Over 28 years of insurance industry experience with executive roles in risk management and internal audit. Expertise in building up a strong system of governance through the implementation of internal control and risk management frameworks. Skilled in project management having led projects like GDPR and Solvency II. People oriented with satisfaction to see others grow in career.

Listed skills include Seguros.

Current workplace

Edgar Lopes's current company

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Zurich Insurance Company Ltd
Zurich Insurance Company Ltd
Head of Claims and Customer Service Governance and QA and Anti-Fraud Coordinator
Lisbon, PT
Website
Employees
45683
AeroLeads page
7 roles

Edgar Lopes work experience

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Chief Risk Officer (Cro)

Current

Lisboa, Portugal

  • Ensure the implementation of the Zurich’s ERM (Enterprise Risk Management) to support the achievement of business strategy, objectives and performance, embedding the risk management tasks in the different business.
  • Ensure the implementation and the fulfillment of the Solvency requirements, namely in what regards to the pillar II, including the system of governance, development of policies and the own risk and solvency assessment.
  • Ensure the adequacy for the content of the reports within the Solvency II regime, including the Own Risk and Solvency Assessment report, Regular Supervisory report and Solvency and Financial Condition Report;
  • Develop the risk appetite statement and perform the quarterly monitoring of their metrics;
  • Coordinate and facilitate the risk assessments – Strategic Risk Assessments and Other Risk Assessments – and monitor the improvement actions;
  • Identify risk accumulations and risk trends;
Sep 2010 - Present

Internal Audit Director

Lisboa, Portugal

  • Develop the Internal Audit plan, aiming the achievement of the overall objectives of the Company;
  • Develop the Unit operational plan, with powers to guide and monitor their implementation;
  • Coordinate and guide the work performed by the Internal Auditors Team;
  • Lead all projects related to their area of expertise;
  • Accountability to the Company's management for the good performance of his team and the achievement of the goals set for the Unit;
  • Lead the implementation of the ICF (Internal Control Framework) project, established by the Zurich Group for all Business Units, in order to be in compliance with the Sarbanes – Oxley standards.
Feb 2003 - Dec 2022

Information Governance Officer

Lisboa, Portugal

  • Ensure an appropriate data governance across the Organization;
  • Lead the implementation of the GDPR project
Jan 2013 - Dec 2019

Internal Auditor

Lisboa, Portugal

  • Continuous assessment of the activity risks;
  • Assessment of the existence and adequacy of effective internal control instruments;
  • Support the implementation of corrective measures, taking in consideration the elimination of those risks;
  • Support the various Units of the Group, issuing opinions and recommendations on the analyzed areas, processes, and procedures.
May 1999 - Feb 2003

Planning And Performance Management

Lisboa, Portugal

  • Reporting, preparing the quarterly reporting to the Home Office based on U.S.G.A.A.P as well as in the Zurich Accounting Principles;
  • Management Control, preparing on a monthly basis management information on key performance indicators, namely related to premiums, claims and general expenses;
  • Planning, preparing annually the quantitative planning for the three years cycle.
Feb 1997 - May 1999

Estagiário

Lisboa, Portugal

  • Motor claims handler, firstly in simple claims and then in complex claims handling
Apr 1996 - Feb 1997
Team & coworkers

Colleagues at Zurich Insurance Company Ltd

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2 education records

Edgar Lopes education

Pós Graduação Em Auditoria E Revisão De Contas

Overgest Iscte
FAQ

Frequently asked questions about Edgar Lopes

Quick answers generated from the profile data available on this page.

What company does Edgar Lopes work for?

Edgar Lopes works for Zurich Insurance Company Ltd.

What is Edgar Lopes's role at Zurich Insurance Company Ltd?

Edgar Lopes is listed as Head of Claims and Customer Service Governance and QA and Anti-Fraud Coordinator at Zurich Insurance Company Ltd.

Where is Edgar Lopes based?

Edgar Lopes is based in Lisbon, Lisbon, Portugal while working with Zurich Insurance Company Ltd.

What companies has Edgar Lopes worked for?

Edgar Lopes has worked for Zurich Insurance Company Ltd.

Who are Edgar Lopes's colleagues at Zurich Insurance Company Ltd?

Edgar Lopes's colleagues at Zurich Insurance Company Ltd include Clemens Zotti, Ifa Tangkere, Donna Wilson, Vladislav Dzialak, and Philippe Ray.

How can I contact Edgar Lopes?

You can use AeroLeads to view verified contact signals for Edgar Lopes at Zurich Insurance Company Ltd, including work email, phone, and LinkedIn data when available.

What schools did Edgar Lopes attend?

Edgar Lopes holds Pós Graduação Em Auditoria E Revisão De Contas from Overgest Iscte.

What skills is Edgar Lopes known for?

Edgar Lopes is listed with skills including Seguros.

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