Build, maintain and nurture strong relationships with our client partner. Managing a staff of 200 field employees for client site, fulfillment operation.• Participate in client forecast meetings and remain informed and knowledgeable of client's business needs.• Track client's key metrics each month including turnover, tenure, order/fill ratio, time to fill, etc. • Recruit, interview, hire and onboard new candidates. • Conduct successful orientations and quality checks… Show more Build, maintain and nurture strong relationships with our client partner. Managing a staff of 200 field employees for client site, fulfillment operation.• Participate in client forecast meetings and remain informed and knowledgeable of client's business needs.• Track client's key metrics each month including turnover, tenure, order/fill ratio, time to fill, etc. • Recruit, interview, hire and onboard new candidates. • Conduct successful orientations and quality checks with new hires.• Manage all aspects of field employee employment at the site including coaching, counseling, and termination while maintaining related support functions. • Find creative, proactive solutions to staffing and performance challenges. • Ensure a positive candidate/ field employee experience.• Foster an environment of teamwork and cooperation and a culture of workplace safety conduct site evaluations and safety walks. • Participate in client safety meetings and trainings. Member of clients EHS committee assisting with building a culture of excellence and seeking solutions to safety culture challenges. • Demonstrate company's core values, operating principles, and service differentiators through daily activity. Show less

Manage 40+ temp employees both inbound and outbound departments at the Target Fulfillment center .Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behaviors, Assist the warehouse operations manager to train, coach, mentor, and motivate the warehouse teamDeveloped team through training and mentoring, educating about company policies and performance-oriented strategies,Focused on employee retention and… Show more Manage 40+ temp employees both inbound and outbound departments at the Target Fulfillment center .Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behaviors, Assist the warehouse operations manager to train, coach, mentor, and motivate the warehouse teamDeveloped team through training and mentoring, educating about company policies and performance-oriented strategies,Focused on employee retention and training. Developed a peer-mentor new hire team member program, leading to a 24% increase in new hires retained great than 90 day Show less

Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement.Focused in growing customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone,