Application Engineer
Current
Feb 2023 - Present
AeroLeads people directory · profile
Edgar Luque Email & Phone Number
Application Engineer
at
MCAP
1 work email found
@mcap.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Who is Edgar Luque? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Edgar Luque is listed as Application Engineer at MCAP, a with 789 employees, based in Canada. AeroLeads shows a work email signal at mcap.com and a matched LinkedIn profile for Edgar Luque.
Edgar Luque previously worked as Sr. Systems Analyst at Mcap and Telephony Specialist at Start.Ca. Edgar Luque holds Electronics And Telecommunications Engineering from Universidad Iberoamericana, Ciudad De México.
Company email context
Email format at MCAP
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{first}.{last}@mcap.com
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AeroLeads found 1 current-domain work email signal for Edgar Luque. Compare company email patterns before reaching out.
Profile bio
About Edgar Luque
Experienced implementating, supporting and maintening Genesys PureConnect Contact Centers. Committed to customer’s satisfaction. Passionate about technology and telecommunications.
Listed skills include Voip, Customer Service, Icce, Telecomunications, and 7 others.
Current workplace
Edgar Luque's current company
Company context helps verify the profile and gives searchers a useful next step.
Mcap
8 roles
Edgar Luque work experience
A career timeline built from the work history available for this profile.
Sr. Systems Analyst
Nov 2018 - Feb 2020
Customer Service Support Manager
Accomplished customer satisfaction, as shown in the 2017 customer feedback. Lead the support team, increasing the up-time ratio of customer's contact centers and improving adherence to SLAs. Mentored new hires and experienced support engineers. Raised company's KPI from 70% to 95% in the Support region of Mexico and Central America.
Jul 2016 - Sep 2018
Customer Service Manager / Project Manager
Worked with several clients designing and Implementing contact center technology. Followed up advance, identifying challenges and providing recommendations. Trained administrators and users.
Oct 2014 - Jul 2016
Customer Service Support Manager
Managed the support department of 25 staff members. Provided suppor for telecomunications solutions on diferent brands of contact centeres and telecom companies. Telcel, Telmex, American Express, Maxom, among other clients.
Aug 2011 - Oct 2014
Technical Support Specialist
Worked in the company’s Support Helpdesk. Provided maintenance activities, and continuous improvements for PBX, IVR with clients like Telcel, Telmex, Maxcom, American Express.
Mar 2007 - Aug 2011
Software Developer
Developing applications, and configuring systemsproviding services like PBX (SS7-ISUP), IP Telephony (h.323, SIP), IVR, ACD and Call Control for contact centers and telecom companies.
Sep 2005 - Mar 2007
Team & coworkers
Colleagues at MCAP
Other employees you can reach at mcap.com. View company contacts for 789 employees →
GV
Girish Vadakkedath
Colleague at McapToronto, Ontario, Canada
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SS
Stefan Spath
Colleague at McapGreater Orlando, United States
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SB
Susannah Boisclair
Colleague at McapCalgary, Alberta, Canada
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KN
Khang Nguyen
Colleague at McapLondon, Ontario, Canada
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LS
Linette Stobie, Amp
Colleague at McapToronto, Ontario, Canada
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JL
James Lee
Colleague at McapKitchener, Ontario, Canada
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AP
Aderonke Popoola
Colleague at McapGreater Vancouver Metropolitan Area, Canada
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GH
Gillian Hickey
Colleague at McapCanada
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IH
Iris Hou
Colleague at McapCanada
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CG
Christine Giglio
Colleague at McapKitchener, Ontario, Canada
View →
Girish Vadakkedath
Colleague at McapToronto, Ontario, Canada
View →
SS
Stefan Spath
Colleague at McapGreater Orlando, United States
View →
SB
Susannah Boisclair
Colleague at McapCalgary, Alberta, Canada
View →
KN
Khang Nguyen
Colleague at McapLondon, Ontario, Canada
View →
LS
Linette Stobie, Amp
Colleague at McapToronto, Ontario, Canada
View →
JL
James Lee
Colleague at McapKitchener, Ontario, Canada
View →
AP
Aderonke Popoola
Colleague at McapGreater Vancouver Metropolitan Area, Canada
View →
GH
Gillian Hickey
Colleague at McapCanada
View →
IH
Iris Hou
Colleague at McapCanada
View →
CG
Christine Giglio
Colleague at McapKitchener, Ontario, Canada
View →
1 education record
Edgar Luque education
FAQ
Frequently asked questions about Edgar Luque
Quick answers generated from the profile data available on this page.
What company does Edgar Luque work for?
Edgar Luque works for MCAP.
What is Edgar Luque's role at MCAP?
Edgar Luque is listed as Application Engineer at MCAP.
What is Edgar Luque's email address?
AeroLeads has found 1 work email signal at @mcap.com for Edgar Luque at MCAP.
Where is Edgar Luque based?
Edgar Luque is based in Canada while working with MCAP.
What companies has Edgar Luque worked for?
Edgar Luque has worked for Mcap, Start.Ca, and Sixbell.
Who are Edgar Luque's colleagues at MCAP?
Edgar Luque's colleagues at MCAP include Girish Vadakkedath, Stefan Spath, Susannah Boisclair, Khang Nguyen, and Linette Stobie, Amp.
How can I contact Edgar Luque?
You can use AeroLeads to view verified contact signals for Edgar Luque at MCAP, including work email, phone, and LinkedIn data when available.
What schools did Edgar Luque attend?
Edgar Luque holds Electronics And Telecommunications Engineering from Universidad Iberoamericana, Ciudad De México.
What skills is Edgar Luque known for?
Edgar Luque is listed with skills including Voip, Customer Service, Icce, Telecomunications, Contact Centers, Team Leader, Idce, and Iccs.
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