Edgar Miranda Email & Phone Number

Santa Monica, California, United States

Managed a pipeline of local small to medium restaurants to sign new partnerships in a geographic region. Functioned as an ambassador of Uber Eats to develop long-term partnerships and clearly communicate the value of Uber. Managed contract negotiation to establish the foundation of a strong working relationship with restaurant partners, including sustainable economics for both parties. Identified, built best practices and collaborated with account management teams to support a seamless onboarding experience for each new restaurant partner. Proactively maintained communication channels with prospects via phone, email, and face-to-face meetings to promptly close deals.

Los Angeles, California, United States

Monitored operational and personnel functions in a $2.2 million dollar brick and mortar location to ensure that all company objectives were met, including the achievement of sales, labor plans, compliance, customer service, visual and brand execution, and controllable expenses. Developed a management team of 5 full time leaders and 8 sales associates.

Los Angeles, California, United States

Responsible for maximizing store operational efficiency throughout the company’s highest volume flagship location. Provided guidance to the store’s management team on policies and procedures including recruiting, onboarding, scheduling merchandising, back of house organization, loss prevention, safety and customer service. Responsible for managing and approving store controllable expenses. Tasked with spearheading new projects and rolling out store level programs. Supervised the implementation of new corporate initiatives and held store teams accountable for compliance.

Los Angeles, California, United States

Responsible for the supervision and development of field management (district/regional managers) in Mexico. Lead project management including developing models using internal and external data sets to generate insights and analyze scenarios for new initiatives and projects. Assisted in the creation of weekly, monthly and quarterly sales analysis figures to monitor store performance. Identified opportunities to enhance reports and methodologies. Drove analysis of business performance using financial and statistical techniques to evaluate business trends and effectiveness of strategic initiatives. Performed competitor and market analysis including geographic, sales, market strategy, and SWOT analysis.

Los Angeles, California, United States

Responsible for implementing corporate policies and procedures. Promoted from associate to general manager over the course of 3 years. Relocated to manage stores of increasing volume. Successfully reduced employee turnover to 30% on average by sourcing top talent and creating a clear succession plan (promoted +10 employees into management roles). Analyzed merchandise performance reports, improving store bottom-line profit (+8% improvement in Gross Margin $ annually) through visual merchandising. Lead by example and maintained a personal sales penetration of +10% vs. total business. Managed +40 employees in a $8 million dollar location.