BDO UK provides tax, audit and assurance, advisory and business outsourcing services to companies across all sectors of the economy. BDO LLP is a key member of the BDO global network of public accounting, tax and advisory firms. The firms have representation in 162 countries, with 80,000 people working out of over 1,500 offices. Being a member of the BDO global network allows to meet the needs of clients who are growing and trading internationally.Within BDO, Global Outsourcing is an exciting, dynamic and fast-growing environment. My clients are typically large organisations that require me to provide a suite of services on a year-round basis. In all cases, there are multiple deliverables occurring on a cyclical basis. Responsibilities - Monitoring the status of accountants work for a number of clients - producing trackers, checking progress, reporting and escalating as appropriate.- Being key point of contact on projects – working with internal teams, BDO international offices and clients to ensure all aspects of the project are delivered to time, cost and quality targets.- Liaising with BDO local offices (globally) to ensure queries are dealt and to co-ordinate the completion of compliance reporting provided by local teams.- Gathering information from local offices to ensure smooth and efficient transition into new territories- Supporting the Senior stakeholders in the operation of key project management processes including risk and issue management, project scheduling, change management, resource management and project reporting.- Maintaining high standards of quality and an appropriate attitude to risk to ensure exceptional client service is provided to clients at every stage of the project.- Getting involved in non-client related projects to support continuous improvement of internal systems and processes.- Drafting and coordinating contractual documents- Consulting and overseeing Project Administrators/Coordinators

telent designs, delivers and supports solutions and services which enable organisations to create, improve and operate the ICT and communication networks that their businesses depend on. telent operates within various industry sectors including Rail, Traffic, Public Safety, Defence, Service Providers, Enterprise and Public Sector. Currently, I am working on Gigaclear £280 million worth Fibre-internet infrastructure contract. Since my manager’s departure in January 2019, I have taken full PM’s responsibilities managing four communities and reporting directly into Programme Manager.- Liaising with Client’s PMs- Liaising with Delivery Managers, Build agents.- Liaising with sub-contractors (Civils, Mole Plough, Cable)- Creating Project plans using MS Project- Planning works- Mitigating risks- Checking completed works per as-builts.- Authorising Traffic Management invoices- Raising Purchase orders and Compensation Events through Financial Team (CEMAR)- Submitting notices to Highways Authorities, - Dealing with noticing queries- Liaising with NSC and Councils- Mapping works using CAD drawings- Checking Traffic Management Plans against Job packs- Communicating with Build agents and visiting sites- Checking Job packs synthetics - Scheduling TM using RoadWorks.org- Calculating duration of works- Calculating and filling in different types of works (Verge, Mole Plough, various Trenching types, CAB/POT installations) from A537 forms- Marking completed works on Civils/Cable Maps- Checking Wayleaves statuses on Mappin (Gigaclear Maps)- Sending consultations letters to Parish Councils, local businesses, bus companies- Checking and approving invoices from sub-contractors- Sending weekly builds report to the client- Producing and updating RAID log- Producing weekly forecast report (rolling)

BBS Accounting is a business consultancy company based in Singapore. Besides my day-to-day duties, I have completed various internal and external projects, including implementation of the new filing system, compliance procedures standardisation, analysis and solution for the best financial schemes for overseas clients in Singapore and others.Responsibilities Providing support for all project issuesProject PlanningRisk ManagementAnalysis of all identified opportunitiesProducing reports for the key stakeholdersPresenting analysis and solutions to clientsMonitoring budgets and addressing financial issuesManaging time and delivery deadlinesAdvising on Directors resolutions and companies policies

In addition to my primary vetting duties, as well as a representative of the department to CEO (Andrew Bailey) monthly catch-ups, my role was heavily involved in maintaining the HR On-Boarding team’s project related documentation (including PID, version and change control, registers, project planning), communication (minute taking, liaison with various teams, getting professional advice), delivery and post-project benefits review (preparing closing project documentation and brainstorming of the benefits review plan). In addition, I delivered on some projects* as a project lead and performed other PMO duties.Projects• Training and preparing technical manuals for Oracle PeopleSoft and Oracle HCM systems• Temp to Perm / Perm to Temp conversion using Oracle Fusion and feedback to Oracle Business Suite 13• * Agency Temps/Contractors paperless documentation• 3rd Party and Agency Temps/Contractors Pre-Employment Screening Manual• * Upgrading MS Excel Trackers for on-boarding and Experience Hires teams• * Payment Systems Regulator’s correspondence issue• * Nameplates automation processOther Responsibilities• Data analysis and presentation using MS Excel (vlookup, pivot tables etc.) and MS Powerpoint (VBA)• Liaising with the IS team and other HR divisions on ad-hoc basis• Requesting and checking employment/academic/character references• Performing agency audits (pre-employment screening)• Consulting agencies on the FCA Pre Employment Procedures• Performing Security Intelligence Service check• Advising HR and Hiring managers on Due Diligence• Correcting data in Oracle G12 Human Resources from Oracle HCM• Procurement of Office supplies

Responsibilities• Submitting timesheets into systems (Hays, Comensura, Addeco, Manpower, Reed) on a weekly basis • Creating and submitting timesheets into internal system• Raising contracts• Communicating with clients and contractors by phone/email• Correcting Gross-profit reports on weekly basis• Checking and amending charge & pay rates• Calculating PAYE and Ltd rates for contractors• Checking ‘Eligibility to Work in the UK’ documents and requirements• Preparing documents for internal and external audits• Requesting and providing references• Running pre-employments checks and submitting candidates• Preparing reports for consultants• Submit applications for DBS checksAchievements• Being selected as “Employee of the Month” for April 2014• Created handbook and procedures, and provided training on “Right to Work in the UK” for all staff members• Created booklet for the Resourcing Team with current EU ID cards and passports• Organised candidate files and improved filing system

In this role my main responsibility was to increase targeted traffic to the website and grow the customer base. My key achievement was the successful marketing campaign I launched to expand growth, create strong branding and improve the companies’ image.Achievements• Creating and managing Google Adwords campaigns• Using Google Analytics to improve the Customer Experience on the landing pages• Creation of the Affiliate Marketing Program• Detailed Quantitative Analysis of competitors (Alexa, etc.)• Working with designers/contractors to develop Social Media and Email Marketing campaigns• Managing contracts with SEO projects• Developing localised versions of the service in different languages

I began my career at BNP UK as a customer service advisor, responding to enquiries and complaints using an online ticketing system. In escalated situations I dealt with customers by phone. In this position I used my initiative to solve the problem of overwhelming customer emails due to the rapid growth of the business. Achievements• Creating standard email response templates• Managing difficult customers via telephone• Creating detailed FAQ page to reduce complaints and questions• Translating Russian content into English for the website

At Raptical I worked as a computer technician operating both inside a shop and making home/office visits. Achievements• Diagnosing technical problems and repairing software-related issues• Installing software and hardware • Advising customers on products to purchase• Building strong rapport with regular clients