Edgar Reyes Email and Phone Number

Support the General Manager in all responsibilities and activities related to running the business and achieve objectives:• Ensure that sales volumes and profit exceeds goals. • Manage over 40 employees, including responsibility for the recruitment and development of team members, evaluated subordinate personnel and recommend and initiated associated personnel actions.• Negotiate contracts with customers, lenders, and add-on product providers; build and maintain lasting business relationships with each of these categories of people• Managed inventory levels through ordering, appraising and purchasing traded vehicles. And adjusting pricing to move inventory as needed.• Administered $7000 monthly advertising budget and managed relationships with advertising and marketing representatives. • Managed and resolved escalated issues, including customer complaints, service related problems, financing related problems, and any problems with vendors or contractors. • Produce reports and analyze data to determine the need for changes to improve productivity.

• Grew finance department profit from zero to $42,000 per month through partnering with local and national lending institutions to increase sales.• Improved productivity by establishing lasting relationships with lenders, increasing the likelihood of closing deals with marginal-credit customers. • Offered vehicle financing and insurance options to customers and provided them with a thorough explanation of financing and extended warranties.• Sought out and build relationship with new lending institutions and created good working relationships to secure competitive interest rates and financing programs.• Proficient in structuring deals for maximum profitability, make credit decisions and effectively close deals through understanding how to fully read a credit report, understanding lender programs and requirements, and having a thorough understanding of dealership inventory financials• Determined customer creditworthiness by studying customer credit application; obtained credit reports; analyzed information; comparing; searched for lenders with matching programs; forwarded applications to lenders or completed application in lender portal; conferred with loan underwriters and loan processors; obtained stipulations when required; approved or rejected in-house loans. • Ensured compliance with state regulations including registrations, tag, tax, & title paperwork.

• Managed team of 3 internet sales people to meet or exceed sales goals.• Worked directly with employees and customers to develop relationships and overcome disconnects in the sales process; took T.O.’s to maximize deal potential and assist in closing sales.• Responsible for developing tools and training for sales staff, monitoring and evaluate sales trends and the general market conditions to ensure appropriate actions were taken to achieve business objectives.• Managed sales staffing to ensure appropriate coverage and all aspects of the department

• Sold used vehicles by building and maintaining customer rapport; answering questions; providing information, test driving vehicles to demonstrate automotive features, and building rapport with customers to build a base of referrals to establish customer network• Determined the desire/need/possibilities for automobile purchase and financing by interviewing customer

• Sold new cars by building and maintaining customer rapport; answering questions; providing information, test driving vehicles to demonstrate automotive features, and building rapport with customers to build a base of referrals to establish customer network• Determined the desire/need/possibilities for automobile purchase and financing by interviewing customer • Worked with Finance Manager and Sales Manager to create the best deal for the business and the customer.