Edgar Stormbroek Email & Phone Number

Berkel En Rodenrijs, Zh, Nl

Amsterdam Schiphol

- Organiseren en faciliteren van KLM Operatie breed portfoliomanagement in de vorm van Annual Business Reviews (ABR) en Quarterly Business Reviews (QBR's)

Utrecht, Nederland

Een coöperatie opgericht met vakgenoten om kennis en kunde uit te wisselen en samen organisaties nog beter te maken. Ons motto is: 'Cultivating Organizations where people bloom.'Dit bereiken we met het volgende:• kennis delen met collega-veranderaars > het veranderen blijven ontwikkelen• elkaar reflecteren en begeleiden > elke coach verdient een coach• experimenteer op onszelf qua organiseren eigen co-op. > ontdek de toekomst van organiseren• een divers team van… Show more Een coöperatie opgericht met vakgenoten om kennis en kunde uit te wisselen en samen organisaties nog beter te maken. Ons motto is: 'Cultivating Organizations where people bloom.'Dit bereiken we met het volgende:• kennis delen met collega-veranderaars > het veranderen blijven ontwikkelen• elkaar reflecteren en begeleiden > elke coach verdient een coach• experimenteer op onszelf qua organiseren eigen co-op. > ontdek de toekomst van organiseren• een divers team van veranderexperts bieden > kickstarten of versnellen van transformaties• onze IP en middelen delen > wees goed uitgerust voor uw veranderingstraject Show less

Den Haag En Omgeving, Nederland

- Organizing and facilitating ANWB-wide portfolio management in the form of Annual Business Reviews (ABR) and Quarterly Business Reviews (QBRs) (>100 teams involved) [2022]- Guiding IT department (40 teams) in transition to more Team Topologies based teams. [2021]- Coaching and improving chain of 8 IT teams in PIs [2020]

Rotterdam Area, Netherlands

• Facilitation of Agile Transformations• Agile / Scrum training and workshops• Networking/sharing knowledge and experience

Rotterdam Area, Netherlands

- As part-time Scrum Master (1 day per week) of the MKT/Sales team of the start-up Shell TapUp helped out with Scrum structure and focus of the work to be done.- Let the team experience, what it is like to cooperate in a multi-disciplinairy team and learn from eachother in a daily basis- Enjoyed the energy and eagerness to learn of these young smart people.

Rotterdam Area, Netherlands

As interim Agile lead of Eneco Customer IT, I am responsible for the development of the skills of the Agile Coaches and the structure in which they cooperate.

The Hague Area, Netherlands

• Transforming iTV organization to 25 Agile Teams based on Spotify Model.• Leader/Coach of the 21 Scrum Masters and 3 Agile Coaches within iTV.• Scrum Master and member of the iTV leadership team.• Experimenting with and organizing of self-selection, a new way of selection and hiring colleagues and new ways of yearly appraisals.• Communicate about our Agile Transformation, organize Agile Safaris @iTV.

The Hague Area, Netherlands

• Implementation of LEAN-Tools and effective control in the organization.• Coaching 5 a 6 Line Managers and teams per 4 -8 Months.• Facilitating hay days and strategy sessions.• Bringing customer to the table in the organization and customer-oriented work.

Den Haag

• Responsibility to develop a new approach to handlings customer calls and cases at the 1st line of the KPN Contact Center.• This new approach has been rolled out over 4 locations and 2500 employees.• As a forerunner program ‘Multi-Disciplinary team complex cases’ set up. Customers cases with > 10 calls solved, with an NPS of > +20.

Den Haag

• In collaboration with the operational department responsible for solving and learning from consumer complaints about fixed telephony, internet, and TV.• Lean Six Sigma Black Belt training and project successfully completed. Lead time of the complaint handling reduced from 60 to 20 days.

Den Haag

• P&L responsible for all card and pay phones in the Netherlands.

Den Haag

• Line manager of the department that manages contracts with Turn Key Contractors. Also change manager during this period, led the merger of 2 departments from 86 FTE to 60 FTE.

Rotterdam

• Consultancy work for several clients.

• Various roles within large Roll-Out Project for GSM Network for Ben. (later T-Mobile)

Agile Practitioner, Agile Transformation, Agile Practitioner

Certified Scrum Master (Csm), Scrum, Csm

Training from Mr. Jeff Sutherland himself. Very inspiring!

Professional Scrum Product Owner (Pspo), Scrum, Pspo

Certificate Of Completion, Agile Champion

Education for Agile (Transformation) coach completed.

Lean Practitioner Opleiding, Lean, Practitioner

Lean Practitioner education with Lean philosophy and tools. Examples of tools: A3 thinking, Kaizen, Just in Time, 5S and Kanban

Nlp Practitioner

Master Business Economics, Business Administration / Bedrijfskunde / Business Management / Bedrijfsmanagement

Professional Agile Leadership Essentials (Pal-E), Agile, 9.8

Ta101- Basistraining Transactionele Analyse

Certified Safe 6 Lean Portfolio Manager, Safe Lean Portfolio Management

Change Practitioner, Change Management, A

Change management course of 3 days, in which the ADCAR model is trained and applied.