Edgar Williams Email & Phone Number

Queensland, Australia

Suva, Central, Fiji

- I am responsible for the daily workshop performance and task. Manage Carptrac Service Department and ensure the department operates efficiently, controlling costs and building a loyal clientele.Duties Involved:Ensure safety compliance in accordance with company value.Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behavior.Maintain and promote high standards of customer service.Train, monitor and motivate staff in accordance of Carptrac work practices and build team environment.Attend to any other tasks assigned by management.Manage good employee relationships, setting and obtaining sales objectives and maintaining service.Ensure customer experience that meets or exceeds the manufactures customer satisfaction index.Develop and Implement business plans, extensively market all services to optimize sales revenue.Provide leadership, guidance and support to team members.Establish and maintain a good working relationship with customers to encourage repeat referral business.Liaise with Parts Department as appropriate to ensure proper stocking of high use parts.

Suva, Central, Fiji

2019 – 2022 Joined Alliance Equipment PTE Ltd as a Parts Supervisor on the 25th February 2019 until 24th June 2022- I was involved in planning and managing stock and purchasing. I also assisted the warehouse department with inventory and stock management with proper dispatch and receiving in accordance with company procedures. I also completed a Boat Master CourseDuties Involved:- Parts Sales - Parts Ordering & Dispatching- Liaising with suppliers- Raising inquiries- Tracking orders- Stock-take- Product Specialist- Returning parts to suppliers- Exporting

Suva, Fiji Islands

- I worked as a spare parts interpreter with the parts sales and warehouse team. I was involved in costing, stocktaking, emergency and stock ordering for the company. I also continued online courses with the Caterpillar University and was able to complete a number of short courses. I have also worked with Microsoft Word and Excel regularly and have a group 2 and 9 driver’s license.Duties Involved:- Parts Sales - Parts Ordering & Dispatching- Liaising with suppliers- Raising inquiries- Tracking orders- Stock-take- Product Specialist

Ba, Fiji Islands

- I did detailed 2D and 3D engineering drawings for the Company both by hand and AutoCAD computer program. I attended TPAF and FNU and completed my AutoCAD course while working in 2010 and 2011.

Parts, Warehousing, And Inventory Management Operations

Autocad