As a tri-lingual, innovative, IT Leadership Executive, I have established a proven track record in the development of technology based infrastructure solutions that includes data analytics, IT Governance, SAP operations and implementations, and process re-engineering. My expertise is demonstrated in the consistent creation of innovative technology based strategies and maintaining related organizational requirements through communication with corporate leaders. My leadership skills, along with my proficiency as an analyst for new software development, has contributed to my progressive career as a management professional with oversight for the development, implementation, and training, for all technology products and services to support a $100M, 3,000 employee, global organization. I have been recognized for my management of all tech based business development activities that include the design and implementation of data analytics and metrics to track and improve sales, create, monitor, and report on marketing campaigns, and the development of client services programs resulting in the exceptional customer service experience. I also designed and implemented a customized a Salesforce CRM resulting in an improved sales process efficiency and a substantial revenue increase. With a business development focus, comprehensive financial capabilities, and a strong business acumen, I am a seasoned CIO, with a focus on technology design and implementation, who will bring almost immediate and positive results to an organization. • SAP HANA ERP • Data Analytics / Metrics• ITIL, Cloud and On-premise IT • Budget / Financial Planning• Infrastructure: Design, Implementation, Management • Strategic Planning• IT Governance • Internal / External Business Relationships• Salesforce Implementation and Administration • Business Operations Leadership / Support • Business Intelligence and Microsoft Power BI • Technology Oversight and Development
Listed skills include Project Management, Strategic Planning, Financiera Y Operaciones, Sap Team Management, and 29 others.