Edgard Klemm Email & Phone Number

Orlando, Florida, United States

Operational Management: Oversee resort operations, ensuring service excellence and guest satisfaction. Manage departments like housekeeping, front office, and food and beverage.Policy Implementation: Develop and enforce operational policies for efficiency and quality.Budgeting and Financial Oversight: Handle the resort's budget, focusing on profitability, expense control, and revenue maximization.Financial Reporting: Prepare and present financial reports to senior management or stakeholders.Strategic Planning: Collaborate on the resort's strategic plans and monitor market trends.Growth and Development: Identify opportunities for expansion, renovations, or new services.Team Management: Recruit, train, and oversee a diverse team, fostering a positive workplace culture.Leadership and Performance: Provide leadership and set clear performance expectations for staff.Guest Satisfaction: Ensure high levels of guest satisfaction, addressing complaints and improving services.Compliance and Risk Management: Adhere to legal standards and implement risk mitigation strategies.Maintenance and Safety: Oversee property upkeep, ensuring safety and compliance.Collaboration and Communication: Work with marketing and sales, maintaining effective internal and external communication.Community Engagement and Innovation: Represent the resort at events and encourage service innovation.Industry Advancements: Stay updated with industry best practices and technological advancements.

United States

Transformed finance and operations at VHC Hospitality that is a startup that belongs to CVC Travels, a top South American travel agency.• Implemented operational policies and guidelines, improving efficiency, and resulting 8% in cost savings. Streamlined processes, reduced cleaning, and laundry expenses, and eliminated ineffective vendors for improved financial performance in a fast-paced environment.• Designed new inspection system and parameters, resulting in improved guest reviews across channels. Scores increased from 7.5 to 9.4 within 3 months, with over 500 positive reviews. Enhanced guest satisfaction and organizational success.• Leveraged leadership in Property Management Systems to automate tasks, reducing property setup time from 10 to 4 days. Streamlined operations and improved quality control for a seamless client experience.• Integrated Home Automation systems to enhance operational efficiency and occupancy in large properties with prep time between reservations. Reduced check-in to check-out time, increasing average revenue by 24%. Streamlined operations and optimized profitability while ensuring excellent customer relationships.

Orlando, Florida, United States

Revitalized CRM, logistics, accounting services, and expansion targets for improved growth and performance, of a startup environment utilizing data gathering and analytical problem solving skills.• Coordinated internal resources and vendors, adhering to strict budgets and financial reporting for a South American public company. Restructured departments, establishing KPIs and a property database, streamlining operations.• Exercised effective leadership by leading project management, defining scope, financial modeling and communicating progress, following up with quarterly forecasts and optimizing resource allocation. Successfully delivered 100% of projects on time and following the project budgets.• Demonstrated leadership by organizing comprehensive project documentation in a cloud server, effectively managing 25+ major projects in 6 months.• Conducted special projects evaluations and participated in professional development activities, creating marketing, financial metrics, and training materials for continuous learning.• Utilized online tools and analysis skills to enhance operations, achieving 9% higher occupancy and maintaining an ADR of over 260 in competitive markets.

Orlando, Florida, United States

Exercised leadership and innovative thinking by implementing a comprehensive quality strategy consisting of eight key flows aimed at improving overall quality and operational efficiency. This approach showcased integrity by ensuring proper financial tracking and reporting, enabling effective decision-making and alignment with the overall business strategy. • Utilized leadership skills to prepare reports, financial records and presentations for fundraising and budgeting, providing essential information and data to facilitate decision-making processes. • Facilitated communication between sales and expansion teams, reducing property churn by 50%.• Created an operating model flowchart, with a cohesive track expense and personal, fostering a structured work environment and achieving zero turnover among 78 team members.• Managed procurement and vendor relationships, achieving a 12% cost reduction.

Boca Raton, Florida, United States

As a founding member of the company, I ensured timely delivery of results by implementing effective project management practices and maintaining strict adherence to timelines.• Led the acquisition of air parts for export to Brazilian corporate accounts.• Negotiated contracts with third-party component manufacturers.• Conducted market research and identified new business opportunities.• Proficient in materials and components import/export, customs, and clearance procedures.•Established a streamlined procurement process adhering to FAA regulations for the South America market, achieving over 4% savings in the first quarter.•Implemented a streamlined procurement process, resulting in $7 million in sales during the first year

São Paulo, Brazil

Coordinated expansion project, overseeing sales, FP&A, operations, and store management. Managed accounts analyzed P&L data and ensured regulatory compliance as Finance and Logistics Manager.• Created a structured expansion project for Motopropulsor Aero, focused on meeting legislation and compliance needs of Aerospace materials operations from U.S. to South America region.• Analyzed P&L and strategic finance data to validate long-term sustainability of implemented programs.• Reviewed and approved or rejected import and export documents and payments based on strategic goals and international and national legislation compliance.• Utilized hedge contracts to optimize results by leveraging exchange rate variations, resulting in a 3% improvement at the beginning.• Established strategic partnerships with banks and investors to develop an expansion plan, leading to multinational growth.• Successfully managed and ensured compliance with all regulatory import and export processes, meticulously following strict guidelines from federal authorities. Achieved a flawless record with no issues in 167 import and export processes.

São Paulo, Brazil

I was responsible for analyzing and reporting at FOX Latin America, reporting directly to the LA branch.• Reported daily cash flow operations with a keen eye for transactions composition and discrepancies identification.• Coordinated all designated business units billing procedures.• Monitored accounts payable (AP) and accounts receivable (AR) processes, focused on reducing late payments and debtors occurrences.

São Paulo, Brazil

Financial Analyst at Huntsman CO. Utilized GPS, SAP, GAAP. Collaborated globally, developed reports, determined threshold balance for National accounts, ensuring FP&A compliance.• Deployed trapped-cash approach to manage and operate daily cash flow operations.• Conducted foreign exchange and hedge operations while reporting results to international divisions.

São Paulo, Brazil

• Created a project for the Compugraf Group to reduce the cost of fees and interest for 15 companies, resulting in a yearly gross economy of $1,500,000.• Developed methods and processes for bank reconciliation of more than 60 accounts to increase efficiency.• Directed and managed training for a group of accounts receivable and collection specialists.