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Edgard Gonzalez Rivera is listed as Senior Product Analyst | Salesforce | Microsoft Power BI at Principal Chile, a with 34 employees, based in Santiago, Santiago Metropolitan Region, Chile. AeroLeads shows phone signal with area code 699 and a matched LinkedIn profile for Edgard Gonzalez Rivera.
Edgard Gonzalez Rivera previously worked as Product Owner at Principal Chile and Senior Product Analyst at Principal Chile. Edgard Gonzalez Rivera holds Diploma In Big Data For Decision Making, Data Modeling/Warehousing And Database Administration, Diploma from Pontificia Universidad Católica De Chile.
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+ Currently working as Senior Product Analyst of the Salesforce Marketing Cloud platform and CRM Salesforce, in a financial company Principal Chile.+ 4 years of experience in Microsoft Power BI developments.+ 9 years of experience in operation and maintenance areas, as well as KPI improvements.+ Participation in groups of standardization of operational processes.SKILLSMicrosoft Power BI / Salesforce Marketing Cloud / Salesforce CRM / Business Intelligence / Agile Methodologies.CAREER HIGHLIGHTS# (2020) Requirements gathering and Operational Dashboard development using Power BI, able to measure address feasibilities for future installations, adding daily analysis capability to the team (previously weekly).# (2019) Put Microsoft Power BI as the primary software for data analysis within problem investigation.# (2018) Creating visualizations for the company's main product, which is used to display metrics to top investors.# (2016) Improved failure rate of fiber optic products in 1 year (from 21% to 9%), through working tracks.
Listed skills include Telecomunicaciones, Liderazgo De Equipos, Estrategia Empresarial, Voz Por Protocolo Internet, and 4 others.
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Región Metropolitana De Santiago, Chile
- Gestión del backlog y roadmap del equipo de Salesforce dentro de la compañía- Presentar mejoras a los asesores tanto a nivel de trabajo de prospectos así como también en procesos de venta y mantención de clientes.- Entrega de herramientas dentro del CRM para uso diario.
- Product Analyst in DX Lab at Principal Chile, in charge of being the link between Stakeholders and Developers for Salesforce Marketing Cloud and CRM Salesforce platform.- Manage the roadmap of both clouds, limited in sprint (Scrum).- Negotiate, with Principal's international team (USA), the different feature releases within the platform in Chile.
Chile
- Product Analyst in DX Lab of Principal Chile, in charge of being the link between Stakeholders and Developers for Salesforce Marketing Cloud platform.- Lead the management and correct implementations within the platform.- Negotiate, with Principal's international team (USA), the different releases of features within the platform in Chile.
Santiago, Chile
- Support to stakeholders related to fiber optic inventories, for the development of Dashboard in Microsoft Power BI.- Use of different databases and algorithms to conclude the feasibility of installation in different sectors of the region.
Santiago, Santiago Metropolitan, Chile
▪ Planning, coordination, and execution of projects, for the continuous improvement of the GPON network (FTTH) in the products of small and medium enterprises (B2B with 30K clients), as well as home clients (B2C with 40K clients).▪ Creation of a test tool, analyzing optical power loss alarms, together with the customer's database, which allowed sending personnel to the field to improve the cabling and street connections.▪ Teradata ETL (SQL) and data visualization using Microsoft Power BI.▪ Optimization of plan creation through LEAN methodology.▪ Use of the KANBAN Board for monitoring and controlling activities.▪ Training for the areas where deficiencies were observed, improving the chain of attention, and problem-solving processes.▪ Continuous meetings with management and all areas involved in the operation of the products, to give and receive feedback.
Santiago, Santiago Metropolitan, Chile
▪ Product analysis by delivering data and visualizations to technical experts, to improve the failure rate.▪ Maintenance, in conjunction with sub-management level, of 3 PLAY product presentations, for the company's high-level meetings.▪ Conducting workshops to align new concepts in the areas of attention of TELCO services.
Santiago, Metropolitan Area, Chile
▪ Incidence Analyst using Microsoft Excel (intermediate) belonging to the work track group for the decrease of the failure rate of products in optical fiber, decreasing from 21% to 9% in 1 year.▪ Use of ITIL v3 problem management to support internal and/or external customers. Constant analysis and diagnosis of problems to improve services and avoid repetition incidents.
Santiago, Santiago Metropolitan, Chile
▪ Design of the data network according to the allocation of network resources delivered by the company.▪ Support the technical field staff by giving instructions both in procedures and in equipment configurations.
Santiago, Santiago Metropolitan, Chile
▪ Evaluation of data services, IP telephony and dedicated Internet, for large and small companies▪ Management in procedures to regularize problems in the clients.
Other employees you can reach at principal.cl. View company contacts for 34 employees →
Héctor Olave Albronoz
Colleague at Principal ChileChile
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RP
Ricardo Parraguez
Colleague at Principal ChileSantiago, Santiago Metropolitan Region, Chile
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PA
Pedro Arteaga Pérez
Colleague at Principal ChileChile
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DV
David Villavicencio Tapia
Colleague at Principal ChileSantiago, Santiago Metropolitan Region, Chile
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CN
Cristina Neicun Inostroza
Colleague at Principal ChileChile
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PA
Paula Andrea Gonzalez Marambio
Colleague at Principal ChileChile
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IY
Ignacio Yuseff
Colleague at Principal ChileSantiago, Santiago Metropolitan Region, Chile
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JP
Javier Pérez Aguilar
Colleague at Principal ChileLos Andes, Valparaiso Region, Chile
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EP
Estefany Palma Andrades
Colleague at Principal ChileChile
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FZ
Franco Zamorano Oyarzún
Colleague at Principal ChileSantiago, Santiago Metropolitan Region, Chile
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Quick answers generated from the profile data available on this page.
Edgard Gonzalez Rivera works for Principal Chile.
Edgard Gonzalez Rivera is listed as Senior Product Analyst | Salesforce | Microsoft Power BI at Principal Chile.
AeroLeads has found 1 phone signal(s) with area code 699 for Edgard Gonzalez Rivera at Principal Chile.
Edgard Gonzalez Rivera is based in Santiago, Santiago Metropolitan Region, Chile while working with Principal Chile.
Edgard Gonzalez Rivera has worked for Principal Chile, Evoluciona, Entel, and Drc Chile.
Edgard Gonzalez Rivera's colleagues at Principal Chile include Héctor Olave Albronoz, Ricardo Parraguez, Pedro Arteaga Pérez, David Villavicencio Tapia, and Cristina Neicun Inostroza.
You can use AeroLeads to view verified contact signals for Edgard Gonzalez Rivera at Principal Chile, including work email, phone, and LinkedIn data when available.
Edgard Gonzalez Rivera holds Diploma In Big Data For Decision Making, Data Modeling/Warehousing And Database Administration, Diploma from Pontificia Universidad Católica De Chile.
Edgard Gonzalez Rivera is listed with skills including Telecomunicaciones, Liderazgo De Equipos, Estrategia Empresarial, Voz Por Protocolo Internet, Protocolos De Internet, Dwdm, Microsoft Excel, and Telecommunications.
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