Administration of ServiceNow ITSM Instances.ServiceNow Database Maintenance and Custom Applications.IT Project Development Administration.Follow up on Consulting firms progress and integration of new Service Management Modules.Documentation and maintenance of all IT assets and licensing.Work alongside Data Center Operations Manager on SOC2 report yearly renewal compliance.Continued and Scheduled Monitoring,Maintenance and repairs of all Servers… Show more Administration of ServiceNow ITSM Instances.ServiceNow Database Maintenance and Custom Applications.IT Project Development Administration.Follow up on Consulting firms progress and integration of new Service Management Modules.Documentation and maintenance of all IT assets and licensing.Work alongside Data Center Operations Manager on SOC2 report yearly renewal compliance.Continued and Scheduled Monitoring,Maintenance and repairs of all Servers including those in Virtual Infrastructure including Dimension Data Onecloud,VMware,Hyper-V,Virtualbox. Responsible for assuring that systems and networks supports services provided to customers. Show less

Administration of ServiceNow ITSM Instances.ServiceNow Database Maintenance and Custom Applications.IT Project Development Administration.Follow up on Consulting firms progress and integration of new Service Management Modules.Documentation and maintenance of all IT assets and licensing.Continued and Scheduled Monitoring,Maintenance and repairs of all Servers including those in Virtual Infrastructure including Dimension Data Onecloud,VMware,Hyper-V,Virtualbox. Responsible for assuring that… Show more Administration of ServiceNow ITSM Instances.ServiceNow Database Maintenance and Custom Applications.IT Project Development Administration.Follow up on Consulting firms progress and integration of new Service Management Modules.Documentation and maintenance of all IT assets and licensing.Continued and Scheduled Monitoring,Maintenance and repairs of all Servers including those in Virtual Infrastructure including Dimension Data Onecloud,VMware,Hyper-V,Virtualbox. Responsible for assuring that systems and networks supports services provided to customers. Show less

Monitoring Fiber,Wireless and LTE Networks and Business Applications.Provide customer support and technical assistance.Verify and certify correct network configurations.Document service installations and provide network Maps thru Solarwinds Application. Install and configure servers and applications.Analyze systems,network problems,diagnose and resolve problems with hardware and software.Active Directory Management.Backup systems and databases daily.