Edgardo Dualan Jr. Email & Phone Number

I’m an IT specialist with desire for aligning security frameworks, workflows, and best practices with industry standards/business objectives. I’m driven to make a meaningful impact through thoughtful strategies to enhance network/system performance and support overall business growth.I hold an active SECRET Clearance along with certifications in Security+ CE, Network+ CE, and Data Cabling. With hands-on experience across various software and operating systems, I bring a strong commitment to maintaining compliance with all relevant standards, policies, and regulations.KEY SKILLS AND STRENGTHS-SELF-DRIVEN & COLLABORATIVE: Whether working independently or as part of a team, I stay motivated and contribute to a positive work environment.-PROBLEM SOLVING & CONFLICT RESOLUTION: Experienced in providing guidance, troubleshooting, and resolving conflicts to keep workflows smooth.-TEAM SPIRIT: A true team player who values trust and collaboration.-ORGANIZATIONAL SKILLS: Efficient with time management, project oversight, and leading teams, combined with strong communication abilities.-DEADLINE MANAGEMENT: Comfortable managing multiple deadlines, staying positive and productive even under pressure.-NETWORK SYSTEMS: Skilled in setting up, configuring, and troubleshooting network infrastructures.-SYSTEM INTEGRITY: Dedicated to keeping networks, systems, and data secure and available with proactive measures.-SOFTWARE EXPERTISE: Highly skilled in computer systems and enterprise products.-TECHNICAL AWARE: Passionate about learning and adapting to new software, tools, and technologies.

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  Aci Learning

  Computer User Support Specialist Program