Edgardo Hernandez Email & Phone Number

Adelaide, South Australia, Australia

• Key responsibilities:
• Deliver phased releases of team scorecards, targets, performance management disciplines (including ongoing review).
• Work collaboratively with the business to ensure performance metrics have the right context across the performance life cycle.
• Impart key insights, coaching and mentoring to other improvement practitioners in SA Water in world class process improvement tools and techniques.
• Coach and mentor key stakeholders and participants in the performance management process to embed a performance management based approach to operation of the business.
• Project Governance: creating, maintaining, updating and communicating project plans, driving cross functional project teams and tracking each project through to completion.

Adelaide, South Australia, Australia

• Key responsibilities:
• Align continuous improvement activities with SALHN’s strategic direction.
• Leading complex system and process improvement across departments and divisions.
• Building capability in continuous improvement across the organisation through coaching, mentoring and training.
• Developing a continuous improvement culture at SALHN focused on patient outcome and experience.
• Supporting SALHN’s Integrated Management System as well as the identification and resolution of any issues or problems, utilising SALHN’s eight steps problem solving methodology.Achievements:

Adelaide, South Australia, Australia

• Key responsibilities:
• Provide strategic direction for the provision and management of business operation services.
• Managing the initiation, development and implementation of business process improvement activities and supporting processes.
• Identify and deliver service improvements across the business by employing process improvement methodologies and the application of innovative thinking.
• Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working.
• Leading and embedding a culture of Lean principles with particular focus on waste reduction, continuous improvement and standardization.

Adelaide, Australia

• Key responsibilities:
• Assisted in the delivery of key initiatives defined in the site's Operational Excellence Plan.
• Assisted in the facilitation of immersive workshops for identified Integrated Manufacturing Excellence (IMEx) programs.
• Helped to reinforce the cultural changes required to make IMEx implementation successful.
• Providing assistance and coaching to members of work area implementation teams.
• Hands on involvement in initiative deployment and focus responsibility on CI program development and deployment across multiple departments.Achievements:

Adelaide, Australia

• Key responsibilities:
• Lead CI projects that increased customer satisfaction & resolved complex processes.
• Provided oversight and direction of the day-to-day planning, management and control of improvement projects across four Customer Service teams (Adelaide, Sydney, NZ & Philippines).
• Provided training and coaching to CI project leads (BB, GB, YB, Lean).
• Worked with senior leaders to identify, design, lead and implement improvement initiatives.Achievements:
• In 2019 we won 2 first places of the Schneider Global CI Contest (more than 200 projects submitted world wide). First time that the Pacific team participated in that competition.

Adelaide, Australia

• Key responsibilities:
• Planned and completed deployment of the Lean Six Sigma philosophy across the Pacific business (Australia and New Zealand wide).
• Designed and conducted Lean Six Sigma training (BB, GB, YB, Kaizen, Lean Fundamentals, LeanExpert).
• Identified and coordinated business process improvement projects.
• Assisted and coached Lean Six Sigma projects.Achievements:
• In 2016 we delivered 65 projects across 11 entities in Australia and New Zealand (4 plants and 7Distribution centers) with over 1.8 M euros in savings.

Adelaide, Australia

Key responsibilities:- Aid and ensure Clipsal outsourcing decisions by considering customer and business expectations.- Developed and implement transfer project action plan using product evaluation plan, FMEA,capability analysis.- Developed Inspection Process Instructions and results orientated Statistical Sampling Process forcomponents and finished.

Adelaide, Australia

Key responsibilities:- Worked with suppliers to develop action plans to address faults associated with finished goods.- Contributed to the manufacturing standards for supplied components and finished goods.- Developed inspection process instructions and result orientated statistical sampling process forcomponents and finished goods.Achievements:- Reduced.

Puebla De Zaragoza Area, Mexico

Key responsibilities:- Managed a team of 15 people including laboratory engineers and incoming inspection area.- Responsible for rapid solution of internal quality issues.- Management of quality support to new products and processes & product or process changes.- Ensured the quality of externally supplied finished goods.- Ensured company activities and.

Puebla De Zaragoza Area, Mexico

• Key responsibilities:
• Established and executed the continuous improvement coordination plan (Lean and Six Sigma).
• Lead the project selection process by defining project selection criteria.
• Tracked project progression and report performance.Achievements:
• Lead 2 Black Belt and 5 Green Belt projects with more than 100 KUSD in savings.
• Coordinated more than 20 successful six sigma projects (400 KUSD of savings in 18 months).

Puebla De Zaragoza Area, Mexico

• Key responsibilities:
• Responsible for the rapid solution of production line quality issues.
• Responsible for corrective and preventive action implementation related to customer complaints.
• Ensured production line activities were in line with ISO 9000 and ISO 14000.Achievements:
• Successfully managed the main factory production line that represented over 50% of total sales.