Edgardo Hernandez Email & Phone Number

Adelaide, Sa, Au

Adelaide, South Australia, Australia

Key responsibilities:• Deliver phased releases of team scorecards, targets, performance management disciplines (including ongoing review).• Work collaboratively with the business to ensure performance metrics have the right context across the performance life cycle.• Impart key insights, coaching and mentoring to other improvement practitioners in SA Water in world class process improvement tools and techniques.• Coach and mentor key stakeholders and participants in the performance management process to embed a performance management based approach to operation of the business.• Project Governance: creating, maintaining, updating and communicating project plans, driving cross functional project teams and tracking each project through to completion.

Adelaide, South Australia, Australia

Key responsibilities:• Align continuous improvement activities with SALHN’s strategic direction.• Leading complex system and process improvement across departments and divisions.• Building capability in continuous improvement across the organisation through coaching, mentoring and training.• Developing a continuous improvement culture at SALHN focused on patient outcome and experience.• Supporting SALHN’s Integrated Management System as well as the identification and resolution of any issues or problems, utilising SALHN’s eight steps problem solving methodology.Achievements:• Key contributor to the design and implementation of the Staff and Community COVID-19 vaccinationclinics applying Lean concepts.• Delivered two Continuous Improvement projects focused on improving process efficiency and staffsafety.• Provided coaching to 7 new Continuous Improvement practitioners from diverse hospitaldepartments.

Adelaide, South Australia, Australia

Key responsibilities:• Provide strategic direction for the provision and management of business operation services.• Managing the initiation, development and implementation of business process improvement activities and supporting processes. • Identify and deliver service improvements across the business by employing process improvement methodologies and the application of innovative thinking.• Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working. • Leading and embedding a culture of Lean principles with particular focus on waste reduction, continuous improvement and standardization.

Adelaide, Australia

Key responsibilities:• Assisted in the delivery of key initiatives defined in the site's Operational Excellence Plan.• Assisted in the facilitation of immersive workshops for identified Integrated Manufacturing Excellence (IMEx) programs.• Helped to reinforce the cultural changes required to make IMEx implementation successful.• Providing assistance and coaching to members of work area implementation teams.• Hands on involvement in initiative deployment and focus responsibility on CI program development and deployment across multiple departments.Achievements:• Won Pfizer Bold Move Global award for the design of an interactive virtual Yellow Belt training toovercome COVID-19 restrictions.• Trained 50% of Pfizer Adelaide employees (51 people) in Lean Six Sigma Yellow Belt in an onlineformat including hands on simulation.• Coached 2 Yellow Belt projects that delivered outstanding results.

Adelaide, Australia

Key responsibilities: • Lead CI projects that increased customer satisfaction & resolved complex processes.• Provided oversight and direction of the day-to-day planning, management and control of improvement projects across four Customer Service teams (Adelaide, Sydney, NZ & Philippines).• Provided training and coaching to CI project leads (BB, GB, YB, Lean).• Worked with senior leaders to identify, design, lead and implement improvement initiatives.Achievements:• In 2019 we won 2 first places of the Schneider Global CI Contest (more than 200 projects submitted world wide). First time that the Pacific team participated in that competition.• Lead 2 Black Belt projects that increased customer satisfaction and improved complex processes.• Coached 5 Green Belt and 3 Yellow Belt projects that delivered outstanding results.• Conducted 2 waves of Yellow Belt training and 1 Green Belt training to Customer Service, IT and Field Services.

Adelaide, Australia

Key responsibilities:• Planned and completed deployment of the Lean Six Sigma philosophy across the Pacific business (Australia and New Zealand wide). • Designed and conducted Lean Six Sigma training (BB, GB, YB, Kaizen, Lean Fundamentals, LeanExpert).• Identified and coordinated business process improvement projects.• Assisted and coached Lean Six Sigma projects.Achievements:• In 2016 we delivered 65 projects across 11 entities in Australia and New Zealand (4 plants and 7Distribution centers) with over 1.8 M euros in savings.• Successfully lead the implementation and improvement of the digital suggestion and short intervalmanagement system for the entire East Asia Japan Pacific zone (around 35 Manufacturing plantsand Distribution centres in 9 countries).• Trained and coached over 300 staff in Continuous Improvement (CI) tools from across the business.

Adelaide, Australia

Key responsibilities:- Aid and ensure Clipsal outsourcing decisions by considering customer and business expectations.- Developed and implement transfer project action plan using product evaluation plan, FMEA,capability analysis.- Developed Inspection Process Instructions and results orientated Statistical Sampling Process forcomponents and finished goods.Achievements:- Contributed to the company’s relocation plan by successfully competing four outsourcing projects.

Adelaide, Australia

Key responsibilities:- Worked with suppliers to develop action plans to address faults associated with finished goods.- Contributed to the manufacturing standards for supplied components and finished goods.- Developed inspection process instructions and result orientated statistical sampling process forcomponents and finished goods.Achievements:- Reduced by 10% the internal supplier non-conformance rate.

Puebla De Zaragoza Area, Mexico

Key responsibilities:- Managed a team of 15 people including laboratory engineers and incoming inspection area.- Responsible for rapid solution of internal quality issues.- Management of quality support to new products and processes & product or process changes.- Ensured the quality of externally supplied finished goods.- Ensured company activities and processes were in line with ISO 9000 / 14000, quality management.Achievements:30% reduction of Non quality cost percentage and 60% reduction of field failure rate in one yearonly.

Puebla De Zaragoza Area, Mexico

Key responsibilities:• Established and executed the continuous improvement coordination plan (Lean and Six Sigma).• Lead the project selection process by defining project selection criteria.• Tracked project progression and report performance.Achievements:• Lead 2 Black Belt and 5 Green Belt projects with more than 100 KUSD in savings.• Coordinated more than 20 successful six sigma projects (400 KUSD of savings in 18 months).

Puebla De Zaragoza Area, Mexico

Key responsibilities:• Responsible for the rapid solution of production line quality issues.• Responsible for corrective and preventive action implementation related to customer complaints.• Ensured production line activities were in line with ISO 9000 and ISO 14000.Achievements:• Successfully managed the main factory production line that represented over 50% of total sales.