15 year veteran in the Healthcare IT field of study. Diversified in may areas within Mckesson to build up a well-rounded knowledge of the company and the industry as a whole.

8 Implemented Horizon Clinicals Physician Portal suite of products including add-ons aswell as Net New Portal implementations8 Successfully completed 71 �add-on� projects in 16 months

Technical Project Lead Implementation of Physician Portal product on Linux systemsCoordinated resources to ensure all aspects of the project were met

8 Worked with both internal and external clients to diagnose issues with Mckessonsolutions8 Incorporated corporate best practices and SCP supported methodologies for all jobfunctions8 Contributed to the knowledge base by adding and supplementing entries8 Maintained expertise over all aspects of supported solutions/systems8 Assisted/mentored team members with formal and informal knowledge sharing, training,expertise to strengthen team knowledge of solutions/systems… Show more 8 Worked with both internal and external clients to diagnose issues with Mckessonsolutions8 Incorporated corporate best practices and SCP supported methodologies for all jobfunctions8 Contributed to the knowledge base by adding and supplementing entries8 Maintained expertise over all aspects of supported solutions/systems8 Assisted/mentored team members with formal and informal knowledge sharing, training,expertise to strengthen team knowledge of solutions/systems, ability to independentlyresolve issues8 Served as point of escalation for team and others for highly complex, high impactissues8 Acted as primary point of implementation for new releases, patches prior to teamdeployment to ensure best practice implementation and support8 Interfaced with Product Management, Development, QA, Services and other CustomerSupport Organizations to provide key supportability input8 Performed root cause analysis and provided prioritization input to Product Management Show less

8 Provided Carebridge Network support for both internal and external clients8 Administered VPN access for both internal and external clients8 Served as liaison between Tier 3 Carebridge Network engineers and AT&T (CarebridgeNetwork Provider)

8 Proactively administered on the average of 20 HP-UX servers for various hospital datacenters throughout the U.S.8 Installed and maintained current patch levels for HP-UX servers.8 Performed Operating System upgrades (HP-UX 10.20 to 11.0).8 Coordinated with various application groups to ensure successful interaction betweenthe Operating System and applications.8 Assisted in implementing BMC Patrol for 24 X 7 monitoring of servers in a PremiumService… Show more 8 Proactively administered on the average of 20 HP-UX servers for various hospital datacenters throughout the U.S.8 Installed and maintained current patch levels for HP-UX servers.8 Performed Operating System upgrades (HP-UX 10.20 to 11.0).8 Coordinated with various application groups to ensure successful interaction betweenthe Operating System and applications.8 Assisted in implementing BMC Patrol for 24 X 7 monitoring of servers in a PremiumService environment.8 Functioned as single point of contact for all hardware and software issues related tothe Operating System vendor. Show less

High-level technical lead and interface with Product Development, Product Management, other Business Unit leads.Maintained my own case load in addition to being the "go-to" resource for our team.Implemented any new code to the client base first, before allowing other resources to install. Documented any challenges and provided feedback to Development for any necessary changes.