Business Intelligence/Business Analyst Specialist
Ciudad De México, México, Mx
Led initiatives to enhance business processes and implement new technologies, providing analysis to internal clients and reducing processing time by 40%.Coordinated monthly and on-demand data loads from various sources into Marketing data cubes.Provided data analysis to support marketing campaigns.Designed, developed, and maintained dashboards and reports to analyze customer feedback.Created and managed dashboards and reports for various products and services.Delivered monthly churn rate analysis.Conducted end-customer behavior analysis.Managed requirements gathering from stakeholders to develop and integrate new channels into the marketing cube.Oversaw the implementation of new technologies to enhance the marketing cube.Collaborated closely with IT teams to add new variables, calculations, and data cubes.