Edgar Martinez Email & Phone Number

United States

Dedicated and detail-oriented with a proven track record of ensuring the optimal performance of critical medical equipment within healthcare facilities. With expertise in adhering to Service Level Agreements (SLAs) and utilizing efficient ticketing systems, I meticulously maintain and troubleshoot equipment to ensure adherence to established metrics and.

Responsible for the installation of necessary hardware, software and other applications necessary to meet the client’s requirement while ensuring smooth operations with no technical issues associated with it. Supervises the networking staff and constantly evaluates and enhances the performance of the network system by chalking out effective plans. Handle.

Worked in the area of EDI and support analyst in monitoring to improve the performance and flow of files under a ticket model and also worked in conjunction with third parties (IBM) and clients. Responsible for formulating reusable solution to new, unique issues or enhancing existing solutions following solution-centered support methodologies to tackling.

The system "Institutional System for Monitoring Graduates" was carried out. This system provides graduates with broadcasts of their interest. This system helped to make concrete statistics with the data provided by the graduates. As an intern I was responsible for database management and input of information, data and records as well as carrying out vital.

Responsible for the development of computer network for the technical school and also engage in the repair of computer equipment for the laboratory. Connect computers in a wireless network, in addition to installing programs for the use of high school students. Installation of new equipment for computers (network cards, memories RAM, keyboards and mouse.