Design, development, and content management of websites, including the creation of landing pages and constant updating of information. Optimization, functionality, performance, and security of the website, along with SEO optimization and analytics monitoring. Technical support to website users and support for online learning, including the use of platforms such as Zoom and Graphy.com. Handling administrative tasks related to the site, such as managing domain renewals, hosting accounts, and data storage, including videos. Creation and maintenance of technical documentation on processes, procedures, and systems. Collaboration with the team to support digital marketing efforts, including email campaigns and analytics tracking. Development and maintenance of live and self-study online transformation programs, as well as online communities.

As the manager of a startup dedicated to sending money from Europe to Latin American countries, I have been responsible for multiple key aspects of the business. I have managed marketing, developed strategies to attract and retain customers, and been in charge of personalized customer service, ensuring a satisfactory experience. In addition, I have supervised the verification of transfers and the execution of payments, guaranteeing security and accuracy in each transaction. This project has allowed me to strengthen skills in operational management, digital marketing, and customer service, while optimizing processes to offer an efficient and reliable service.

Store manager, in charge of managing 5 people, responsible for making sales invoices, making purchases, analyzing accounts payable, accounts receivable, making, calculating and paying payroll, coordinating marketing and sales promotions, supporting the human resources department in the candidate selection process, management of company credits, as well as other reports, among other general administrative functions, filing, data transcription and document processing.

Commercial administrator, leading a team of 6 people, responsible for preparing and analyzing sales variations through products sold, performing maximum and minimum exercises according to the movement of each product in the inventory, evaluating and selecting products that merit replenishment in the inventory, control of open purchase orders with suppliers, generation of orders to suppliers for items that require replenishment, evaluating and selecting suppliers based on their ability to supply products according to the company's requirements, while also providing service to suppliers and placing orders with them.