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Edgar Stepichev is listed as Service Desk Specialist at SmartLynx Airlines Ltd at SmartLynx Airlines Ltd, a company with 393 employees, based in Riga, Latvia, Latvia. AeroLeads shows a matched LinkedIn profile for Edgar Stepichev.
Edgar Stepichev previously worked as Service Desk Specialist at Smartlynx Airlines Ltd and Technical Support Advisor at Webhelp Enterprise. Edgar Stepichev holds Vocational Development Program, Computer/Information Technology Administration And Management, Certificates from Sia Itlat.
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With a background in IT, the gambling and travel industries, and online marketing, I transitioned to SmartLynx in 2023 as a Service Desk Specialist. In this role, I provide exceptional technical support to pilots and office employees, managing requests on-site, via phone, chat, and email. My responsibilities include diagnosing and resolving hardware and software issues, configuring equipment, and leading IT presentations for new employees. Committed to providing personalized solutions and ensuring client satisfaction, I continuously enhance my technical expertise and contribute to the operational excellence of our team.
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A career timeline built from the work history available for this profile.
Riga, Latvia
I provide technical support to pilots and office staff, diagnosing and resolving hardware, software, and network issues. I also handle system administration, lead IT presentations for new employees, update training materials, and ensure customer satisfaction through efficient ticket management and follow-up.
Riga, Latvia
I provided technical support to customers over the phone, specializing in iOS and macOS devices, while accurately recording all interactions and meeting call center performance metrics. I also educated customers on available support options and adapted my approach to meet their needs efficiently.
Riga, Latvia
I arranged cost-effective travel for business class clients while ensuring compliance with airline policies and procedures. I communicated with clients before and after sales via phone, email, and chat, and consistently met monthly sales targets.
I developed social media strategies, created engaging content, and provided consulting services to enhance brand presence and drive online sales, while fostering client relationships and business growth.
Riga, Latvia
I arranged cost-effective travel for economy class clients while ensuring compliance with airline policies and procedures. I communicated with clients before and after sales via phone, email, and chat, and consistently met monthly sales targets.
Riga, Latvia
I hosted live casino games, managed gaming operations, interacted with players via live chat, and participated in team meetings, training, and workshops.
Riga, Latvia
I responded to technical support requests, diagnosed and resolved hardware and software issues, and managed system installation and administration. I also logged interactions, followed service desk procedures, and updated training materials.
Riga, Latvia
I hosted live casino games, managed gaming operations, interacted with players via live chat, and participated in team meetings, training, and workshops.
Other employees you can reach at smart-lynx.com. View company contacts for 393 employees →
Prabhuchandar Durairaj
Colleague at Smartlynx Airlines LtdRiga, Latvia, Latvia
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EG
Egija Grinfelde
Colleague at Smartlynx Airlines LtdLatvia, Latvia
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AL
Alfonso Lignola
Colleague at Smartlynx Airlines LtdGrottaferrata, Latium, Italy, Italy
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JK
Jai Kelly
Colleague at Smartlynx Airlines LtdMalta, Malta
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AB
Alexandra Badea
Colleague at Smartlynx Airlines LtdLimassol, Cyprus, Cyprus
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RU
Ralfs Upans
Colleague at Smartlynx Airlines LtdRiga, Latvia, Latvia
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SS
Samuele Scarvaglieri
Colleague at Smartlynx Airlines LtdItaly, Italy
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RR
Ruta Rimsane
Colleague at Smartlynx Airlines LtdLatvia, Latvia
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MH
Marko Halla
Colleague at Smartlynx Airlines LtdHelsinki, Uusimaa, Finland, Finland
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BE
Bahaa El Badry
Colleague at Smartlynx Airlines LtdRiga, Latvia, Latvia
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-Computer systems architecture -Computer network administration and security -Linux Administration -Programming languages C/C++
Quick answers generated from the profile data available on this page.
Edgar Stepichev works for SmartLynx Airlines Ltd.
Edgar Stepichev is listed as Service Desk Specialist at SmartLynx Airlines Ltd at SmartLynx Airlines Ltd.
Edgar Stepichev is based in Riga, Latvia, Latvia while working with SmartLynx Airlines Ltd.
Edgar Stepichev has worked for Smartlynx Airlines Ltd, Webhelp Enterprise, Business Class, Self-Employed, and Dyninno Group.
Edgar Stepichev's colleagues at SmartLynx Airlines Ltd include Prabhuchandar Durairaj, Egija Grinfelde, Alfonso Lignola, Jai Kelly, and Alexandra Badea.
You can use AeroLeads to view verified contact signals for Edgar Stepichev at SmartLynx Airlines Ltd, including work email, phone, and LinkedIn data when available.
Edgar Stepichev holds Vocational Development Program, Computer/Information Technology Administration And Management, Certificates from Sia Itlat.
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